curiousinphilly
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Deleted AD account was recreated - now need to reconnect to exchange email box
My VP of Sales received a new laptop running Windows 7. Everytime he'd login he got the "logged in with temp profile" - we'd try everything; deleted the registry key, deleted the user folder, etc.. with no success. So, finally, I deleted the AD account and that seemed to get him back up and running.
Now, I need to reconnect the new Active Directory account with his old Exchange Mailbox. Please advise.
Thank you,
Now, I need to reconnect the new Active Directory account with his old Exchange Mailbox. Please advise.
Thank you,
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Guys,
I reconnected the mailbox to the new AD account but, I'm not receiving emails. In the event log I'm getting the Event ID: 3012. Could be it just needs to propagate thru the network awhile?
Description of error Event ID 3012 is below:
An error occurred while accessing the Active Directory for user [Bailey, John]. Information cannot be retrieved from Active Directory due to an unknown error. Verify that the Exchange ActiveSync Server can communicate with Active Directory, and that the user has a valid account.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I reconnected the mailbox to the new AD account but, I'm not receiving emails. In the event log I'm getting the Event ID: 3012. Could be it just needs to propagate thru the network awhile?
Description of error Event ID 3012 is below:
An error occurred while accessing the Active Directory for user [Bailey, John]. Information cannot be retrieved from Active Directory due to an unknown error. Verify that the Exchange ActiveSync Server can communicate with Active Directory, and that the user has a valid account.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Thanks sunnyc7. I don't have physical access to the laptop but, I guess I could do all this remotely on the server and then blow away the current account on his laptop via logging with an admin account... then, log in with the (just newly created account) and get it all done that way, correct?
ASKER
sunnyc7... I don't think I can create a new email address. He needs to be able to keep the current one. I know what you said about creating it as an alias but, I'm afraid of the implications of this. Is there anything else I can try before going this route?
ASKER
This got the job done for me. The only thing really missing is when I recreated the user I needed to add the email address manually as I wasn't able to do using ADUC on the exchange box as it was down. Other than that, I'm good to go. Thanks to all the help!
Hey. Sorry for the delay in responding - this being a long weekend.
Let me know if you can get emails sent to old email address in the new account.
If you have any other issues, please post back
Thanks
Let me know if you can get emails sent to old email address in the new account.
If you have any other issues, please post back
Thanks
Fix for login to temporary profile
http://support.microsoft.com/kb/947242
a) Backup the registry on windows 7
b) start > run > regedit
Go here
HKEY_LOCAL_MACHINE\SOFTWAR
Under the ProfileList subkey, delete the subkey that is named SID.bak.
Restart the windows 7 OS and see if you can login using the old profile.
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If shaba's method doesnt work - then try this.
Also you can create a new account from ADUC on Exchange server.
This will also create the mailbox.
Exmerge the old mailbox out as a PST
Import it back into the new account you created.