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Cannot send mail using IMAP/SMTP

Posted on 2010-09-04
13
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Last Modified: 2012-05-10
Hello all
I tried setting up IMAP on my exchange server 2003
I have on the exchange server two SMTP virtual server
Default SMTP virtual server
Secure SMTP

My inbound is working but the outbound is giving me an error
    You do not have permission to send to this recipient.  For assistance, contact your system administrator.
    <webmail.mycompany.com #5.7.1 smtp;550 5.7.1 Message rejected (no valid recipients).>

Both services are working
Any ideas?
0
Comment
Question by:FalconTwo
13 Comments
 

Author Comment

by:FalconTwo
ID: 33605631
If I am in the office I am able to successfully use IMAP?SMTP

Once I am home I get You do not have permission to send to this recipient.  For assistance, contact your system administrator.
    <webmail.mycompany.com #5.7.1 smtp;550 5.7.1 Message rejected (no valid recipients).>
0
 

Expert Comment

by:schema123
ID: 33605774
May be you home IP address is not allowed to relay message??
0
 
LVL 3

Expert Comment

by:moonlight
ID: 33605792
you need to setup a recepient policy for the domain

http://support.microsoft.com/kb/319201

0
 
LVL 4

Expert Comment

by:griff4345
ID: 33608317
To where are you trying to send this message?

It sounds more like a filtering problem on the other end. Try changing the subject line wording and send again. Also if there is a text attachment, try zipping it as the attachment and try again.

Luck too you!
0
 

Author Comment

by:FalconTwo
ID: 33621153
I am not sure if any of the above answers are accurate. Sorry what I did not include in the problem description is the following

IN THE OFFICE
1. When I am in the office, I can successfully send e-mail via IMAP to outside clients. e.g. I can send to yahoo, aol etc
2. I can successfully send to any internal email address

OUT OF THE OFFICE (e.g. At Home)
1.  I can successfully send to any internal email address
2. External addresses and I get

You do not have permission to send to this recipient.  For assistance, contact your system administrator.
    <webmail.mycompany.com #5.7.1 smtp;550 5.7.1 Message rejected (no valid recipients).>

That's my problem
HEEELLLLLPP


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LVL 4

Expert Comment

by:bigg_oil
ID: 33623455
can you post the email header of the rejected email

have you tried a telnet session from the server out
0
 

Author Comment

by:FalconTwo
ID: 33623889
Received: by fwd-ex-srvr1.fwd.local
      id <01CB4F06.7EB97B01@fwd-ex-srvr1.fwd.local>; Tue, 7 Sep 2010 23:32:42 -0400
MIME-Version: 1.0
Content-Type: multipart/report;
      report-type=delivery-status;
      boundary="----_=_NextPart_001_01CB4F06.7EB97B01"
X-MimeOLE: Produced By Microsoft Exchange V6.5
X-DSNContext: 7ce717b1 - 1194 - 00000002 - 00000000
Content-class: urn:content-classes:dsn
Subject: Undeliverable: testing to show msg header
Date: Tue, 7 Sep 2010 23:32:42 -0400
Message-ID: <CdxsLyyjG00000334@webmail.mycompany.com.com>
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
Thread-Topic: testing to show msg header
Thread-Index: ActPBf7ZKhJ0Ttt9R6WpkhEcx0GjTwAAH/i/
From: "System Administrator" <postmaster@mycompany.com>
To: "John D Doe" <myname@mycompany.com>
0
 
LVL 3

Expert Comment

by:moonlight
ID: 33624319
the server send an 550 unauthorized error and says the recipient, cannot be reached through the server, this means, a rule prevents you from sending to the desired destination. You need to look at the servers settings.. that's why I suggested a link to exchange configuration.
0
 

Accepted Solution

by:
FalconTwo earned 0 total points
ID: 33643391
The problem was the ORF SPAM firewall. I had to point it to an internal Global Catalog server
0
 

Author Comment

by:FalconTwo
ID: 33643398
I worked the the Application support to fixed the problem
0
 
LVL 3

Expert Comment

by:moonlight
ID: 33646008
I don't know what the policy about this is. the firewall was not part of the question, therefore, we could not give the proper solution.
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