Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Cannot send mail using IMAP/SMTP

Posted on 2010-09-04
13
Medium Priority
?
1,654 Views
Last Modified: 2012-05-10
Hello all
I tried setting up IMAP on my exchange server 2003
I have on the exchange server two SMTP virtual server
Default SMTP virtual server
Secure SMTP

My inbound is working but the outbound is giving me an error
    You do not have permission to send to this recipient.  For assistance, contact your system administrator.
    <webmail.mycompany.com #5.7.1 smtp;550 5.7.1 Message rejected (no valid recipients).>

Both services are working
Any ideas?
0
Comment
Question by:FalconTwo
13 Comments
 

Author Comment

by:FalconTwo
ID: 33605631
If I am in the office I am able to successfully use IMAP?SMTP

Once I am home I get You do not have permission to send to this recipient.  For assistance, contact your system administrator.
    <webmail.mycompany.com #5.7.1 smtp;550 5.7.1 Message rejected (no valid recipients).>
0
 

Expert Comment

by:schema123
ID: 33605774
May be you home IP address is not allowed to relay message??
0
 
LVL 3

Expert Comment

by:moonlight
ID: 33605792
you need to setup a recepient policy for the domain

http://support.microsoft.com/kb/319201

0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 4

Expert Comment

by:griff4345
ID: 33608317
To where are you trying to send this message?

It sounds more like a filtering problem on the other end. Try changing the subject line wording and send again. Also if there is a text attachment, try zipping it as the attachment and try again.

Luck too you!
0
 

Author Comment

by:FalconTwo
ID: 33621153
I am not sure if any of the above answers are accurate. Sorry what I did not include in the problem description is the following

IN THE OFFICE
1. When I am in the office, I can successfully send e-mail via IMAP to outside clients. e.g. I can send to yahoo, aol etc
2. I can successfully send to any internal email address

OUT OF THE OFFICE (e.g. At Home)
1.  I can successfully send to any internal email address
2. External addresses and I get

You do not have permission to send to this recipient.  For assistance, contact your system administrator.
    <webmail.mycompany.com #5.7.1 smtp;550 5.7.1 Message rejected (no valid recipients).>

That's my problem
HEEELLLLLPP


0
 
LVL 4

Expert Comment

by:bigg_oil
ID: 33623455
can you post the email header of the rejected email

have you tried a telnet session from the server out
0
 

Author Comment

by:FalconTwo
ID: 33623889
Received: by fwd-ex-srvr1.fwd.local
      id <01CB4F06.7EB97B01@fwd-ex-srvr1.fwd.local>; Tue, 7 Sep 2010 23:32:42 -0400
MIME-Version: 1.0
Content-Type: multipart/report;
      report-type=delivery-status;
      boundary="----_=_NextPart_001_01CB4F06.7EB97B01"
X-MimeOLE: Produced By Microsoft Exchange V6.5
X-DSNContext: 7ce717b1 - 1194 - 00000002 - 00000000
Content-class: urn:content-classes:dsn
Subject: Undeliverable: testing to show msg header
Date: Tue, 7 Sep 2010 23:32:42 -0400
Message-ID: <CdxsLyyjG00000334@webmail.mycompany.com.com>
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
Thread-Topic: testing to show msg header
Thread-Index: ActPBf7ZKhJ0Ttt9R6WpkhEcx0GjTwAAH/i/
From: "System Administrator" <postmaster@mycompany.com>
To: "John D Doe" <myname@mycompany.com>
0
 
LVL 3

Expert Comment

by:moonlight
ID: 33624319
the server send an 550 unauthorized error and says the recipient, cannot be reached through the server, this means, a rule prevents you from sending to the desired destination. You need to look at the servers settings.. that's why I suggested a link to exchange configuration.
0
 

Accepted Solution

by:
FalconTwo earned 0 total points
ID: 33643391
The problem was the ORF SPAM firewall. I had to point it to an internal Global Catalog server
0
 

Author Comment

by:FalconTwo
ID: 33643398
I worked the the Application support to fixed the problem
0
 
LVL 3

Expert Comment

by:moonlight
ID: 33646008
I don't know what the policy about this is. the firewall was not part of the question, therefore, we could not give the proper solution.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Suggested Courses
Course of the Month12 days, 23 hours left to enroll

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question