troubleshooting Question
USB device not working
asked on
I recently did a fresh install of my OS. Cleared out the partition - everything. Currently, I an enjoying the benefits a clean slate, but I'm having a hard time installing my printer. The CD will run right up to the point where it says to plug in the printer. At that point, I'm supposed to wait while installation continues, but it never does. It just hangs there.
I've removed other instances of installation using the Add/Remove Program option. I've tried downloading the install software from the internet hoping that would make a difference, and nothing has worked.
When I go to my Device Manager, my USB Controllers are intact, but I have a big yellow exclamation point on the USB device icon next to my imaging device, whick I'm assuming is my printer.
Any suggestions?
I've removed other instances of installation using the Add/Remove Program option. I've tried downloading the install software from the internet hoping that would make a difference, and nothing has worked.
When I go to my Device Manager, my USB Controllers are intact, but I have a big yellow exclamation point on the USB device icon next to my imaging device, whick I'm assuming is my printer.
Any suggestions?
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Andrew Hancock - VMware vExpert
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