troubleshooting Question

USB device not working

Avatar of Bruce Gust
Bruce GustFlag for United States of America asked on
Printers and ScannersWindows XP
6 Comments2 Solutions441 ViewsLast Modified:
I recently did a fresh install of my OS. Cleared out the partition - everything. Currently, I an enjoying the benefits a clean slate, but I'm having a hard time installing my printer. The CD will run right up to the point where it says to plug in the printer. At that point, I'm supposed to wait while installation continues, but it never does. It just hangs there.

I've removed other instances of installation using the Add/Remove Program option. I've tried downloading the install software from the internet hoping that would make a difference, and nothing has worked.

When I go to my Device Manager, my USB Controllers are intact, but I have a big yellow exclamation point on the USB device icon next to my imaging device, whick I'm assuming is my printer.

Any suggestions?
ASKER CERTIFIED SOLUTION
Cluskitt

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