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how do I set Emoze account when incoming mail server authentication is different from outgoing mail server authentication

Posted on 2010-09-05
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Last Modified: 2013-12-18
Hi,

I've recently configured my email account on the Nokia E71 and it works fine. The only issue bothers me is that the phone should pull the emails every few minutes from the server.

In order to have a PUSH email service I've Installed Emoze client and it works fine only when the incoming mail server's authentication is the same (same password) as the outgoing mail server authentication.
That is, when I enter the password for the outgoing mail server it also changes the incoming mail sever authentication password and vice versa. What actually happens is that just after I finish setting the outgoing server SMTP authentication and confirm the email account it keeps changing back to the default value "same as incoming".

This doesn't happen when setting the same email account as a standard E71 email but only when configuring the Emoze email account.

Any idea what is going on here?? Am i doing something wrong or there is a trick I should know about??

Thanks,
Tomer.
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Question by:Tomer73
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Accepted Solution

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fgrushevsky earned 250 total points
ID: 33640092
it looks like an issue with Emoze client that you are using.  I would conctact support@emoze.com and see what they have to say about this
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Author Closing Comment

by:Tomer73
ID: 33657210
This was not a solution but rather a suggestion on how to find the actual solution in different way.
I'd expect your team to check whether this is actually a fault in the Emoze client or it is the Nokia fault.

Moreover, if this is an Emoze bug then a better answer / solution should be like: "After checking this issue we conclude that this must be an Emoze bug. We suggest you to try the following alternatives that seams to meet your specific needs......."

Finally, I truly thank you for the work, the note above was just a suggestion for improvement as I like your service model very much!!

Tomer.
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