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HP SIM installation on sbs2007
Hi there,
I'm trying to install HP SIM on SBS 2007 with the default settings, in database configuration I have the dafaults, with instance name MICROSOFT##SSEE. When I click next it comes with error message "TCP/IP protocol is not enabled for the specified database server. Please enable the TCP/IP protocol". I have checked in SQL Config. Manager all the TCP/IP's and all seems to be enabled, also the port no (1433) is added in Win firewall as exclusion.
Thank you
I'm trying to install HP SIM on SBS 2007 with the default settings, in database configuration I have the dafaults, with instance name MICROSOFT##SSEE. When I click next it comes with error message "TCP/IP protocol is not enabled for the specified database server. Please enable the TCP/IP protocol". I have checked in SQL Config. Manager all the TCP/IP's and all seems to be enabled, also the port no (1433) is added in Win firewall as exclusion.
Thank you
ASKER
I have enabled both, but it comes with the same error.
Which firewall profile did you configure on SBS 2008?
ASKER
At the moment I have the firewall off, but no luck.
OK, check on DNS server in revers lookup zone if you have conigured records for DNS and your SQL server. If not, create them and check once again.
ASKER
I have checked the reverse lookup zone and there is only "in-addr.arpa Active Directory-Integrated Primary" record,inside that I can see a few PTR records but none of them is for SQL server. Can you please advice me where exactly to look and how to add the DNS record. Thank you
could you give me your network ID, please? Then I will tell where you can set it
ASKER
Here it is: 172.16.0.0, thanks.
ok in reverse lookup zone of your DNS server go to:
172.16.x.x subnet then open third server's IP octet (if your server's IP is 172.16.0.10) -> go to 0
and create new pointer (PTR record) for last octet value (10 in my example) assign IP to proper host from DNS choosing "Browwse" button, point proper DNS server and find its name. Then try again.
172.16.x.x subnet then open third server's IP octet (if your server's IP is 172.16.0.10) -> go to 0
and create new pointer (PTR record) for last octet value (10 in my example) assign IP to proper host from DNS choosing "Browwse" button, point proper DNS server and find its name. Then try again.
ASKER
I have created the DNS but no change. The database I have on the SIM setup is MICROSOFT##SSEE but if I look through the system I can't find it, there is only SERVERNAME\SBSMONITORING database. Do I need to create new DB Instance so it gives me another option in the setup menu?
yes, you cannot find it because it is set up on express edition of sql, so it is not managable (I think) :)
Do you have something in event viewer logs?
Do you have something in event viewer logs?
ASKER
Nothing at all.
Does ytur SQL server have more that 1 network card installed?
ASKER
No just one.
If I can only see the microsoft defaut instance and not the SBSMONITORING one how would i make possible for HP SIM setup to see new instance if i created a new one.
If I can only see the microsoft defaut instance and not the SBSMONITORING one how would i make possible for HP SIM setup to see new instance if i created a new one.
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cliconfg
and check if you have enabled TPC/IP protocol with proper port (1433) and Named pipes