?
Solved

Slow MAPI connection from Win Live Mail to Exchange 2010

Posted on 2010-09-05
1
Medium Priority
?
1,276 Views
Last Modified: 2013-11-29
I have 2 users who is experiencing slow connection speeds to our exchange 2010 server using MAPI on Windows Live mail. The access the mail remotely and have a good internet connection. They received the following error intermittently: 'Your IMAP server has not responded in 300 seconds. Would you like to wait another  300 seconds for the server to respond?' but complain the the service is poor most of the time.

They used to POP and plan to move to Outlook Anywhere in a couple of months and as a interim measure we moved them to MAPI on Win Mail.

1. Is MAPI know to be slower than Outlook Anywhere?
2. Are there any setting in Exchange that could speed things up?
3. Are there any client side setting that could speed things up?
3. Is there any advantages to move all client that currently use POP or MAPI over to OWA or OA?

Thanks,
J
0
Comment
Question by:j-holtz
1 Comment
 
LVL 15

Accepted Solution

by:
Dave_AND earned 2000 total points
ID: 33609583
1. They should both be the same, Outlook anywhere maybe a little faster for clients tho (emails are downloaded in the background so you get an Oulook full  client experience)
2. Have a look thru the event logs, and also run MAPI internaly do you still see the same speed problems?
3. Check the server before you change things, but try other mail problems like Thunderbird see if that is any faster
4. POP and MAPI are old "stupid" protocols, they are ok for a simple mailbox, but with Exchange you have many more features like public folders, shared calanaders/contacts etc. I would have users use OWA over pop or imap (especialy with Exchange 2010 because you get the full OWA experience in better browsers like Chrome/FireFox)
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
Take a look at these 6 Outlook Email management tools which can augment the working and performance of Microsoft Outlook to give you a more rewarding emailing experience.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses
Course of the Month16 days, 2 hours left to enroll

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question