Solved

Slow MAPI connection from Win Live Mail to Exchange 2010

Posted on 2010-09-05
1
1,255 Views
Last Modified: 2013-11-29
I have 2 users who is experiencing slow connection speeds to our exchange 2010 server using MAPI on Windows Live mail. The access the mail remotely and have a good internet connection. They received the following error intermittently: 'Your IMAP server has not responded in 300 seconds. Would you like to wait another  300 seconds for the server to respond?' but complain the the service is poor most of the time.

They used to POP and plan to move to Outlook Anywhere in a couple of months and as a interim measure we moved them to MAPI on Win Mail.

1. Is MAPI know to be slower than Outlook Anywhere?
2. Are there any setting in Exchange that could speed things up?
3. Are there any client side setting that could speed things up?
3. Is there any advantages to move all client that currently use POP or MAPI over to OWA or OA?

Thanks,
J
0
Comment
Question by:j-holtz
1 Comment
 
LVL 15

Accepted Solution

by:
Dave_AND earned 500 total points
ID: 33609583
1. They should both be the same, Outlook anywhere maybe a little faster for clients tho (emails are downloaded in the background so you get an Oulook full  client experience)
2. Have a look thru the event logs, and also run MAPI internaly do you still see the same speed problems?
3. Check the server before you change things, but try other mail problems like Thunderbird see if that is any faster
4. POP and MAPI are old "stupid" protocols, they are ok for a simple mailbox, but with Exchange you have many more features like public folders, shared calanaders/contacts etc. I would have users use OWA over pop or imap (especialy with Exchange 2010 because you get the full OWA experience in better browsers like Chrome/FireFox)
0

Featured Post

Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now