troubleshooting Question

Print spooler crash

Avatar of Sage001
Sage001Flag for Australia asked on
Windows Server 2008
9 Comments2 Solutions10661 ViewsLast Modified:
We are getting this error intermittently on a Windows Server 2008 R2 server.  I have researched and found info relevant to 2003 e.g. patches available and resolution for some people by installing latest service pack, however haven't found much on the same problem for 2008/2008 R2.

Log Name:      Application
Source:        Application Error
Date:          1/09/2010 3:14:57 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SERVERNAME
Description:
Faulting application name: spoolsv.exe, version: 6.1.7600.16385, time stamp: 0x4a5bd3d1
Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b802
Exception code: 0xc0000005
Fault offset: 0x0000000000051c30
Faulting process id: 0x7a8
Faulting application start time: 0x01cb4909c495a079
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: dc8f44be-b587-11df-9fde-e41f13613a8e
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-09-01T05:14:57.000000000Z" />
    <EventRecordID>635208</EventRecordID>
    <Channel>Application</Channel>
    <Computer>SERVERNAME</Computer>
    <Security />
  </System>
  <EventData>
    <Data>spoolsv.exe</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5bd3d1</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7600.16559</Data>
    <Data>4ba9b802</Data>
    <Data>c0000005</Data>
    <Data>0000000000051c30</Data>
    <Data>7a8</Data>
    <Data>01cb4909c495a079</Data>
    <Data>C:\Windows\System32\spoolsv.exe</Data>
    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
    <Data>dc8f44be-b587-11df-9fde-e41f13613a8e</Data>
  </EventData>
</Event>
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