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Posted on 2010-09-06
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Last Modified: 2012-05-10
I’m running XP SP3 and after running some Windows updates I now get the attached message when opening IE8 and I cannot get onto the Internet.  

Any Ideas how I resolve this?

Error-message.docx
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Question by:DHPBilcare
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ErwindeVries earned 500 total points
ID: 33609704
The error message which you are receiving while opening Internet explorer might come if computer has a beta version of Internet explorer.

How to check Internet explorer version:

http://windowshelp.microsoft.com/Windows/en-US/Help/42cc945f-3b34-4396-9322-eec2dfa859fe1033.mspx

Would recommend you to reset Internet Explorer to default settings refer the below link to reset the Internet explorer to default settings.

How to optimize Internet Explorer
http://support.microsoft.com/kb/936213

 

 

There might be some system files corrupted on the computer let’s run a scan which would replace the corrupt files on the computer.

 

Steps to perform SFC scan:

 

1. Click the Start button

2. From the Start Menu, Click All programs followed by Accessories

3. In the Accessories menu, Right Click on the Command Prompt option

4. From the drop down menu that appears, Click on the 'Run as administrator' option

5. If you have the User Account Control (UAC) enabled you will be asked for authorization prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.

6. In the Command Prompt window, type: sfc /scannow and then press Enter

7. A message will appear stating that 'the system scan will begin'

8. Be patient because the scan may take some time

9. If any files require replacing SFC will replace them. You may be asked to insert your Vista DVD for this process to continue

10. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"

11. After the scan has completed, Close the command prompt window restart the computer and check.
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