Solved

Give user access to Remote Desktop Services Manager to remotely connect to sessions.

Posted on 2010-09-06
2
3,224 Views
Last Modified: 2013-11-21
I would like to allow support employees to remotely control a terminal session. When I logon as a regular user and start the Remote Desktop Sevices Manager i'm unable to remotely control terminal sessions. I just get the message: Access Denied.

I don't want to give support administrator rights but I do want to allow them to use the Remote Desktop Services Manager so they can remotely control a terminal session.

How can I give certain users or groups enough rights so they can use remote control?

Thanks in advance!
Clyde.
0
Comment
Question by:Clyde_Radcliffe
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 5

Expert Comment

by:danubian
ID: 33609790
Did you tried Remote Assistance ?
0
 
LVL 3

Accepted Solution

by:
AndyEastham earned 500 total points
ID: 33609828
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scenario:  You do full backups to a internal hard drive in either product (SBS or Server 2008).  All goes well for a very long time.  One day, backups begin to fail with a message that the disk is full.  Your disk contains many, many more backups th…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question