Solved

Give user access to Remote Desktop Services Manager to remotely connect to sessions.

Posted on 2010-09-06
2
3,145 Views
Last Modified: 2013-11-21
I would like to allow support employees to remotely control a terminal session. When I logon as a regular user and start the Remote Desktop Sevices Manager i'm unable to remotely control terminal sessions. I just get the message: Access Denied.

I don't want to give support administrator rights but I do want to allow them to use the Remote Desktop Services Manager so they can remotely control a terminal session.

How can I give certain users or groups enough rights so they can use remote control?

Thanks in advance!
Clyde.
0
Comment
Question by:Clyde_Radcliffe
2 Comments
 
LVL 5

Expert Comment

by:danubian
ID: 33609790
Did you tried Remote Assistance ?
0
 
LVL 3

Accepted Solution

by:
AndyEastham earned 500 total points
ID: 33609828
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scenario:  You do full backups to a internal hard drive in either product (SBS or Server 2008).  All goes well for a very long time.  One day, backups begin to fail with a message that the disk is full.  Your disk contains many, many more backups th…
Redirected folders in a windows domain can be quite useful for a number of reasons, one of them being that with redirected application data, you can give users more seamless experience when logging into different workstations.  For example, if a use…
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question