Remote Web Workspace & OWA - Windows SBS 2008

Posted on 2010-09-06
Medium Priority
Last Modified: 2012-05-10
Whenever I reboot the Windows SBS 2008, remote users are unable to use the Remote  Web Workspace and receive. Users are able to input their user name & password and then receive the message below:
"The Terminal Services Gateway Service service is not running. Contact your network administrator to resolve this issue"

To fix the problem I have to:

1) Open IIS 7
2) Select Sites - SBS Web Applications
3) Select RPC
4) Double click on "SSL Settings" from the right pane
5) I then un-select Require SSL and select "Ignore for Client Certificate
6) Then stop & restart SBS Web Applications.

The above then allows Renote Web workspacve to work.
However if the Windows SBS Server is rebooted the following error appears when trying to use Remote Web Workspace:

"The Terminal Services Gateway Service service is not running. Contact your network administrator to resolve this issue"

I then check the SSL setting for RPC  and it has changed to  "Accept for Client Certificate", why does this setting keep changing when the server is reboot ? Why is this affecting Remote web workspace.

How can this problem be fixed ?


Question by:BhanaD2
LVL 15

Expert Comment

ID: 33610472

Expert Comment

ID: 33610492
I had the same issue and following this article.

Accepted Solution

BhanaD2 earned 0 total points
ID: 33660882
I managed to fix the problem:

The solution was as follows:

1)      In the SBS Web Application folder in IIS the SSL Cert was set to require for the entire site directory.  Hence this was propogating down to the RPC Directory!
2)       As soon as I changed the setting to ignore on the site root it would stay on the RPC.  Since the security settings were already higher (128 bit & Require) on the RPCwithCert this was allowed and worked properly.

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
Microsoft Jet database engine errors can crop up out of nowhere to disrupt the working of the Exchange server. Decoding why a particular error occurs goes a long way in determining the right solution for it.
If you are looking for an automated solution for backup single or multiple Office 365 user mailboxes to Outlook data file, then you can use Kernel Office 365 Backup & Restore tool. Go through the video to check out the steps to backup single or mult…
From store locators to asset tracking and route optimization, learn how leading companies are using Google Maps APIs throughout the customer journey to increase checkout conversions, boost user engagement, and optimize order fulfillment. Powered …

588 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question