Solved

Remote Web Workspace & OWA - Windows SBS 2008

Posted on 2010-09-06
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Last Modified: 2012-05-10
Whenever I reboot the Windows SBS 2008, remote users are unable to use the Remote  Web Workspace and receive. Users are able to input their user name & password and then receive the message below:
"The Terminal Services Gateway Service service is not running. Contact your network administrator to resolve this issue"

To fix the problem I have to:

1) Open IIS 7
2) Select Sites - SBS Web Applications
3) Select RPC
4) Double click on "SSL Settings" from the right pane
5) I then un-select Require SSL and select "Ignore for Client Certificate
6) Then stop & restart SBS Web Applications.

The above then allows Renote Web workspacve to work.
However if the Windows SBS Server is rebooted the following error appears when trying to use Remote Web Workspace:

"The Terminal Services Gateway Service service is not running. Contact your network administrator to resolve this issue"

I then check the SSL setting for RPC  and it has changed to  "Accept for Client Certificate", why does this setting keep changing when the server is reboot ? Why is this affecting Remote web workspace.

How can this problem be fixed ?

Thanks

Daljit
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Question by:BhanaD2
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3 Comments
 
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by:Dave_AND
ID: 33610472
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Expert Comment

by:SiborgRaider
ID: 33610492
I had the same issue and following this article.
http://support.microsoft.com/kb/969743
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Accepted Solution

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BhanaD2 earned 0 total points
ID: 33660882
Guys
I managed to fix the problem:

The solution was as follows:

1)      In the SBS Web Application folder in IIS the SSL Cert was set to require for the entire site directory.  Hence this was propogating down to the RPC Directory!
2)       As soon as I changed the setting to ignore on the site root it would stay on the RPC.  Since the security settings were already higher (128 bit & Require) on the RPCwithCert this was allowed and worked properly.
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