Solved

Cannot open Outlook

Posted on 2010-09-06
11
203 Views
Last Modified: 2013-02-10
All of a sudden I can't open Outlook. I get the message "Cannot start Office Outlook.
Cannot open thee Outlook window"  I have contacted Microsoft, paid $54 and they gave me switches to try and open it up, but was unsuccesful.
0
Comment
Question by:DirkievdWalt
11 Comments
 

Author Comment

by:DirkievdWalt
ID: 33611076
Hi There, I do hope I can get Outlook going as I need it for my business
0
 
LVL 2

Expert Comment

by:chakotay2
ID: 33611087
What version of outlook and what operating system are you using?
0
 
LVL 59

Expert Comment

by:Chris Bottomley
ID: 33611094
HAve you restarted the pc?, ... there might be a copy running in the process list.

Chris
0
 
LVL 19

Expert Comment

by:MINDSUPERB
ID: 33611112
DirkievdWalt:

Try to follow this link, this may help solve your problem.

http://support.microsoft.com/kb/252304

Sincerely,
Ed
0
Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

 
LVL 19

Expert Comment

by:MINDSUPERB
ID: 33611124
DirkievdWalt:

You may read this as well.

http://support.microsoft.com/kb/2022778

Ed
0
 

Author Comment

by:DirkievdWalt
ID: 33611296
I have downloaded the Misrosoft FixIt program, but now get an error message when running it "The System Administrator has set  policies to prevent thiss installation? I also find that I cannot uninstall programmes using the programs and features file in Control Pannel?
0
 
LVL 19

Expert Comment

by:MINDSUPERB
ID: 33611497
DirkievdWalt,

You need to login as an administrator in your machine to run the program.

If your unit is connected to a LAN and you have no admin rights on it, you need to ask your system admininistrator to do it for you.

Ed
0
 
LVL 1

Expert Comment

by:jc1305b
ID: 33611527
As referenced in the KB that Mindsuperb mentions, I have used Start -> Run, Outlook.exe /resetnavpane for this kind of error.

If possible, your other option is to right-click on your Outlook icon on the desktop, choose Properties, and create a new profile to access your email.  Then set that new profile as your default.  You should then be able to open Outlook.
0
 

Accepted Solution

by:
DirkievdWalt earned 0 total points
ID: 33723114
Hi u Guys,
sorry for not coming backo youas I was away on holiday, but I sloved the problem in that a program I had downloaded "NetMetre" to monitor my up and downloading to and from the internet was blocking Outlook. I could not unstall it in the usual way and downloaded "Revo" which completed unstalled it safely. Now my Outlook is working again. Thanks for all the advice I appreciate it. Regards Dirkie
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Join & Write a Comment

Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now