with windows 7, skype audio does not work. how to fix?

with windows 7, when using skype, the sound does not work.  is this a windows 7 issue?  has anyone else had this problem?  and how to fix?
Who is Participating?

Improve company productivity with a Business Account.Sign Up

himanshutConnect With a Mentor Commented:
Try Skype Beta from:


It should work :)
naykamConnect With a Mentor Commented:
make sure your audio drives are up to date.

No - never had this issue on Win 7
andossConnect With a Mentor Commented:
Are you sure that the right sound output is selected for your machine?
In Skype
Go Tools > Options
Select Audio setting and click the dropdown for speakers. Do you have more than multiple sound devices listed?
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

david99noisyConnect With a Mentor Commented:
For your drivers google intel drivers. It should be the first link. Select the option to automatically detect your drivers. then allow the active x control add on. Then it should ask twice to allow the program to make changes say yes and it should display all your intel devices. Find the audio card and download the driver+ just for the sake of it download any other drivres listed. If you have windows 7 it should have the drivers in windows update under optional updates.
ngmarowaConnect With a Mentor Commented:
I came across a similar issue and it was a windows problem. Does the computer have an internal mic? If it does you may need to go to control panel->sound and devices and check which mic is selected under input devices. By the way when you say the sound does not work do you mean the the speaker is not working or the mic is not working or its both not working?
eedavidsonAuthor Commented:
the first solution worked.  point spread goes to all experts for their efforts, which all addressed the issue.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.