I can't get onto an Exchange\File server via remote terminal connection. The error is 'the rpc server is unavailable' I've googled a few solutions that seem to focus on one of the services going down. That's fair enough, my problem is I'm around 1,000 km away so really want a solution that avoids physical intervention. I can ping the server and remote to other network devices on the same network. Users aren't reporting issues, so my first guess is it’s an isolated service that has gone down and needs to be restarted.