troubleshooting Question

Printer not found - print a testpage and printing works

Avatar of hajoquint
hajoquintFlag for Denmark asked on
Windows Server 2008Microsoft Applications
13 Comments1 Solution652 ViewsLast Modified:
We have several printers installed on our terminal servers. Sometimes when users want to print from Outlook, Outlook displays an error message like "Printer not found. Install a printer". We go to control panel and find the right printer (which is installed on the system). Then we print a testpage and after that we can print from Outlook without modifications.

It happens mostly to our HP printers. And I have installed the latest drivers last week. That didn't solve the problem. Any clues anybody?

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