Solved

I have one user in the firm who gets the following error in Outlook 2007

Posted on 2010-09-07
4
1,715 Views
Last Modified: 2012-06-22
could not install the custom actions. a required action was not successful  due to an unspecified error.

He randomly gets this message when he clicks on messages, some time he cant right click on any item.

Office 2007, used via Citrix. All other users are fine in the office. His user profile has been rebuilt.

any ideas ?
0
Comment
Question by:spatel007
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 8

Accepted Solution

by:
dandraka earned 500 total points
ID: 33616353
Hey...thought this could help - taken from http://www.pcreview.co.uk/forums/thread-2839633.php
(1) Close Outlook
(2) Go to Control Panel, Open folder options, select view tab, down the you will
see a hidden files and folder, Select show hidden files and folders.
(3) Close the control panel.
(4) Open my computer and search down the directories.
Local Disk (C>Users>(your user name)>AppData>Local>Microsoft>FORMS
(5) Delete the folder named FORMS, its corrupt!
(6) Close the window and open Outlook 2007, everything should work fine now.
** You may want to go back to folder options and select to hide files and
folders.

Hope it works for you too!
0
 
LVL 8

Expert Comment

by:dandraka
ID: 33616362
0
 

Author Closing Comment

by:spatel007
ID: 33637234
Perfect.
Thank you
0
 

Expert Comment

by:jazNOLA
ID: 36568733
Your solution led me to the source of the problem, thank you!  In XP login as a local admin.  The problem is located under c:\docsandsettings\username\local settings\appdata\microsoft\foms.  Delete or move the frmcache.dat.  

Thanks again!!
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This very simple solution applies to a narrow cross-section of the "needs to close" variety. In this case, the full message in Event Viewer was in applog, Event ID 1000: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module …
Many companies are making the switch from Microsoft to Google Apps (https://www.google.com/work/apps/business/). Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question