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Event ID 12002 in Exchange 2003

Posted on 2010-09-07
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Last Modified: 2012-08-13
I get a lot of Event ID 12002 codes in my Exchange Application Log.

Now i found a very handy KB article;

http://support.microsoft.com/kb/838414

But that doesn't work i've already applied SP beyond that hotfix and all i get is an error message when i try to run it.

So does anyone have any other ideas or things i could try?

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Question by:akitsupport
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by:sunnyc7
ID: 33616339
Did you find out the mail item which is corrupted ?

If you did  - then you can use MFCMAPI to delete it.
http://www.activedir.org/Articles/tabid/54/articleType/ArticleView/articleId/50/Default.aspx
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by:tspreeth
ID: 33616348
Hi ,
Had the same issue and applied the hotfix.
But it worked for me only after the reboot of the server.
Did you reboot after the hotfix install ?
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by:akitsupport
ID: 33616411
I can't instal the hotfix as i get an error message that says its not for the service pack i'm using.

I'm on version 6.5.7638.1

@Sunnyc7 the list is huge and i mean huge i reackon 100+ messages so what i'd need to do is find and delete every single message listed?  Some say from a person but without a subject going to amke it very hard to find the messag.

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by:sunnyc7
ID: 33616513
is this for one user or multiple ?
if all messages are for one user - easiest thing to do would be to exmerge the data out into a PST - and out of the mailbox.
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by:akitsupport
ID: 33616597
I've looked at about half a dozen of them and they so far are one user.

So what xmerge out his entire mailbox into a PST.  Delete the mailbox, recreate a new one and import them back in again?

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sunnyc7 earned 500 total points
ID: 33616637
Thats what I am thinking. Looks like a reasonably good option at this point.
a) this will take the corrupted items out of mailbox database.
b) hopefully this will stop the event id's

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