Office 2007 Install Error
Hey All,
Trying to install Office professional 2007 on Windows Server Standard FE SP1.
When launching Office setup a message appears "Microsoft Office Professional 2007 Setup has stopped working", I have included the error details below.
Any Ideas?
50cal.
Trying to install Office professional 2007 on Windows Server Standard FE SP1.
When launching Office setup a message appears "Microsoft Office Professional 2007 Setup has stopped working", I have included the error details below.
Description:
Microsoft Office Professional 2007 setup did not complete successfully. We are sorry for the inconvenience.
Problem signature:
Problem Event Name: Office12Setup
Problem Signature 01: {10120000-0F00-0000-0000--0000000FF1 CE}
Problem Signature 02: 12.0.4518.1014
Problem Signature 03: X
Problem Signature 04: OutOfBoundsIndex
Problem Signature 05: Pro.WW\Office64WW.xml
Problem Signature 06: X
Problem Signature 07: X
OS Version: 6.0.6001.2.1.0.305.9
Locale ID: 2057
Additional information about the problem:
LCID: 1033
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Any Ideas?
50cal.
50cal:
you can try the KB below:
http://support.microsoft.com/kb/946691
you might want to update the server's OS by running Windows update for that server before trying the install.
you can try the KB below:
http://support.microsoft.com/kb/946691
you might want to update the server's OS by running Windows update for that server before trying the install.
Delete these Registry Key if present and try .
:
HKLM\Software\Microsoft\Of
HKLM\Software\Wow6432Node\
:
HKLM\Software\Microsoft\Of
HKLM\Software\Wow6432Node\
ASKER
Thanks for your tips, gone through your suggestions and unfortunately the issue still stands.
Any other ideas?
50cal.
Any other ideas?
50cal.
is this an ISO image you burned on to a CD/DVD that you downloaded from the Microsoft website? if it is try running it by downloading and installing virtual clone drive, download the ISO image down to the server's desktop and double click tha ISO which clone drive will mount for you as a CD and run the Office install. if it is not an ISO then try doing it this way. there could be something wrong with the CD you are using.
ASKER
Have tried it with the CD, when it didn't work the first time we assumed damaged media so downloaded the ISO from partner source. Both throw the same error (ISO is mounted).
Ta,
50cal.
Ta,
50cal.
you can also try this after the above:
http://support.microsoft.com/kb/927476
or this:
http://www.ureader.com/msg/11107285.aspx
if you have a trial verison installed remove it as well as the activition wizard.
http://support.microsoft.com/kb/927476
or this:
http://www.ureader.com/msg/11107285.aspx
if you have a trial verison installed remove it as well as the activition wizard.
ASKER
Still not working... Just to let you know Office hasn't been installed on this box before, trial or not.
Any more ideas?
50cal.
Any more ideas?
50cal.
what version of the server OS is this again, windows server 2003 standard or enterprise? are you at the server physically trying to install or running it via remote desktop?
ASKER
Server 2008 Standard. Remote desktop, the server is one of our servers but its held in a data centre.
50cal.
50cal.
hmmm ok no problem. have you tried putting the server into installation mode? some issues could arise from trying a straight through install via RDP. i can't seem to find anything on my windows 2008 machine that allows me to out it into install mode. have you tried running is as admin?
ASKER
Yes it's run as admin, not sure about install mode? Where is that setting?
Ta,
50cal.
Ta,
50cal.
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ASKER
Thanks,
50cal.