Office 2007 Install Error

Hey All,

Trying to install Office professional 2007 on Windows Server Standard FE SP1.
When launching Office setup a message appears "Microsoft Office Professional 2007 Setup has stopped working", I have included the error details below.

  Microsoft Office Professional 2007 setup did not complete successfully. We are sorry for the inconvenience.

Problem signature:
  Problem Event Name:      Office12Setup
  Problem Signature 01:      {10120000-0F00-0000-0000--0000000FF1CE}
  Problem Signature 02:      12.0.4518.1014
  Problem Signature 03:      X
  Problem Signature 04:      OutOfBoundsIndex
  Problem Signature 05:      Pro.WW\Office64WW.xml
  Problem Signature 06:      X
  Problem Signature 07:      X
  OS Version:      6.0.6001.
  Locale ID:      2057

Additional information about the problem:
  LCID:      1033

Read our privacy statement:

Any Ideas?

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

50calAuthor Commented:
Missed the fact that its server 2008.


you can try the KB below:

you might want to update the server's OS by running Windows update for that server before trying the install.
Delete these Registry Key if present and try .
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

50calAuthor Commented:
Thanks for your tips, gone through your suggestions and unfortunately the issue still stands.

Any other ideas?

is this an ISO image you burned on to a CD/DVD that you downloaded from the Microsoft website? if it is try running it by downloading and installing virtual clone drive, download the ISO image down to the server's desktop and double click tha ISO which clone drive will mount for you as a CD and run the Office install. if it is not an ISO then try doing it this way. there could be something wrong with the CD you are using.
50calAuthor Commented:
Have tried it with the CD, when it didn't work the first time we assumed damaged media so downloaded the ISO from partner source. Both throw the same error (ISO is mounted).

you can also try this after the above:

or this:

if you have a trial verison installed remove it as well as the activition wizard.
50calAuthor Commented:
Still not working... Just to let you know Office hasn't been installed on this box before, trial or not.

Any more ideas?

what version of the server OS is this again, windows server 2003 standard or enterprise? are you at the server physically trying to install or running it via remote desktop?
50calAuthor Commented:
Server 2008 Standard. Remote desktop, the server is one of our servers but its held in a data centre.

hmmm ok no problem. have you tried putting the server into installation mode? some issues could arise from trying a straight through install via RDP. i can't seem to find anything on my windows 2008 machine that allows me to out it into install mode. have you tried running is as admin?
50calAuthor Commented:
Yes it's run as admin, not sure about install mode? Where is that setting?

50calAuthor Commented:
We've just installed it on a Windows 7 machine now.

Thanks for your assistance.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Office

From novice to tech pro — start learning today.