troubleshooting Question

Exchange 2007 access error (80004005)

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rhwimmersFlag for United States of America asked on
Email SoftwareExchangeAntiSpam
14 Comments1 Solution494 ViewsLast Modified:
I am using GFI Mail Essentials at a site and I was using the option to move Spam messages into the inbox\Spam folder.  On or around June 3rd it stopped working.  Fast forward using GFI support for a month or so without any luck.
They discovered that in the event logs they were getting an error referencing 80004005, and also noticed a slew of them from Mcaffee's email anti-virus tool so they determined it was an issue with the server/exchange and not their program...
The errors I get from both Mcaffee and GFI ME is similar to the below

The Daily scan scanner failed to scan the item 'file://./backofficestorage/{E0B0FCD1-67D1-4E3E-BDEB-6BE2B494527F}.eml' with error 80004005.

The above is actually from McAffee because its a pain to replicate the error from GFI ME (have to change settings restart services, send test email etc).
They claim that other programs are unable to access certain areas of Exchange, which is why it will not let GFI move an email to the Inbox\Spam folder...

Thanks for any help!  
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