troubleshooting Question

Cannot open email found with Windows 7 Search

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laurin1Flag for United States of America asked on
Microsoft OfficeOutlookWindows 7
7 Comments1 Solution2924 ViewsLast Modified:
At some point this was working, but now it is not. I am using Windows 7 x64 and Office 2010 (32-bit.) Windows 7 Search will find email in my .pst and .ost files, however, I cannot open them from the Search Results window. I've checked the registry key indicated in this post:

http://social.technet.microsoft.com/Forums/en/w7itproui/thread/2689d78a-4871-451f-b9c4-719eb2bcd2e2

In registry editor, navigate to [HKEY_LOCAL_MACHINE\Software\Classes\mapi]
On the right panel, right click >> New >> String Value >> Enter "ShellFolder"
Then once the key is created, right click on "ShellFolder" >> Modify> > Enter "{89D83576-6BD1-4c86-9454-BEB04E94C819}" without quotes.

Is the value different for Office 2010? If so, what is it? I've never had Office 2007 on this machine. It's a new build with Office 2010 freshly installed.
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