asked on Cannot open email found with Windows 7 Search
At some point this was working, but now it is not. I am using Windows 7 x64 and Office 2010 (32-bit.) Windows 7 Search will find email in my .pst and .ost files, however, I cannot open them from the Search Results window. I've checked the registry key indicated in this post:
http://social.technet.microsoft.com/Forums/en/w7itproui/thread/2689d78a-4871-451f-b9c4-719eb2bcd2e2
Is the value different for Office 2010? If so, what is it? I've never had Office 2007 on this machine. It's a new build with Office 2010 freshly installed.
http://social.technet.microsoft.com/Forums/en/w7itproui/thread/2689d78a-4871-451f-b9c4-719eb2bcd2e2
In registry editor, navigate to [HKEY_LOCAL_MACHINE\Software\Classes \mapi]
On the right panel, right click >> New >> String Value >> Enter "ShellFolder"
Then once the key is created, right click on "ShellFolder" >> Modify> > Enter "{89D83576-6BD1-4c86-9454-BEB04E94C8 19}" without quotes.
Is the value different for Office 2010? If so, what is it? I've never had Office 2007 on this machine. It's a new build with Office 2010 freshly installed.
Windows 7OutlookMicrosoft Office
Last Comment
laurin1
ASKER
I have Outlook and I can open these items just fine from Outlook. I just can't open them from the Windows Search Results.
As a side note, did you try to go to explorer and then right click on the Open With and Choose Outlook to see if this will fix the issue?
ASKER
Neither the ability to explore nor Open With are available with email messages from this window. Screen shot attached.
screenshot1.JPG
screenshot1.JPG
laurin1--"Is the value different for Office 2010?" It is the same.
If you were able to open these email files directly from the Search Results window until just recently, perhaps try a System Restore.
P.S. How did you open from the Search Results window before?
If you were able to open these email files directly from the Search Results window until just recently, perhaps try a System Restore.
P.S. How did you open from the Search Results window before?
ASKER
Double-click would open the email before. Well, I could in the past, but I've done a clean install of Windows 7 recently, and it hasn't worked since then.
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
If you don't have outlook installed, then you need to use 3rd party tools to see the contents. One such software can be found at : http://www.recoverytoolbox.com/open_pst_file.html.
Alternately if you have Outlook and it's still not able to open the .PST files, try SCANPST to see if they are corrupted and have it fixed.