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ITsupport12

asked on

Server-based AutoReply in outlook 2003

Need to set up Auto Reply for Distribution Group'
i have already setup standard user which is included in `DistributionGroup`
but AutoResponder is working only if i have outlook open, even if i have rule set up as follow:

http://office.microsoft.com/en-us/outlook-help/have-exchange-server-send-custom-reply-messages-HA001034787.aspx

http://office.microsoft.com/en-us/outlook-help/have-exchange-server-send-custom-reply-messages-HA001034787.aspx

Any sugestions?
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MegaNuk3
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What do you mean when you say
"Need to set up Auto Reply for Distribution Group"?

Is the message being received from the distribution group?

Outlook 2007:
Tools-->Rules and Alerts-->New Rule-->Start from a blank rule-->Check Messages when they arrive-->Next-->Next-->Yes-->Tick 'Have the server reply using a specific message'--> click on 'a specific message' in the bottom pane to edit the message-->Save & close when you have finished editing it-->Finish-->OK-->close Outlook-->Send the mailbox a message from another machine to test
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ITsupport12

ASKER

Have HELPDESK email address that needs to be accessible by few users, so its set as Distribution Group.
My user ITFORCE is part of HELPDESK Distribution Group. I’ve set server based rule on ITFORCE Acc and that works no problem.
The tricky part is Auto Reply works if email is send to ITFORCE, but doesn’t when email send to HELPDESK.
Q is how to set Auto Reply (server based) so it works when someone sends email to HELPDESK.
Thanks
ASKER CERTIFIED SOLUTION
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MegaNuk3
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