Avatar of ITsupport12
ITsupport12
 asked on

Server-based AutoReply in outlook 2003

Need to set up Auto Reply for Distribution Group'
i have already setup standard user which is included in `DistributionGroup`
but AutoResponder is working only if i have outlook open, even if i have rule set up as follow:

http://office.microsoft.com/en-us/outlook-help/have-exchange-server-send-custom-reply-messages-HA001034787.aspx

http://office.microsoft.com/en-us/outlook-help/have-exchange-server-send-custom-reply-messages-HA001034787.aspx

Any sugestions?
Email ProtocolsExchange

Avatar of undefined
Last Comment
MegaNuk3

8/22/2022 - Mon
MegaNuk3

What do you mean when you say
"Need to set up Auto Reply for Distribution Group"?

Is the message being received from the distribution group?

Outlook 2007:
Tools-->Rules and Alerts-->New Rule-->Start from a blank rule-->Check Messages when they arrive-->Next-->Next-->Yes-->Tick 'Have the server reply using a specific message'--> click on 'a specific message' in the bottom pane to edit the message-->Save & close when you have finished editing it-->Finish-->OK-->close Outlook-->Send the mailbox a message from another machine to test
ITsupport12

ASKER
Have HELPDESK email address that needs to be accessible by few users, so its set as Distribution Group.
My user ITFORCE is part of HELPDESK Distribution Group. I’ve set server based rule on ITFORCE Acc and that works no problem.
The tricky part is Auto Reply works if email is send to ITFORCE, but doesn’t when email send to HELPDESK.
Q is how to set Auto Reply (server based) so it works when someone sends email to HELPDESK.
Thanks
ASKER CERTIFIED SOLUTION
MegaNuk3

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck