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Server-based AutoReply in outlook 2003

Posted on 2010-09-07
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Last Modified: 2013-11-30
Need to set up Auto Reply for Distribution Group'
i have already setup standard user which is included in `DistributionGroup`
but AutoResponder is working only if i have outlook open, even if i have rule set up as follow:

http://office.microsoft.com/en-us/outlook-help/have-exchange-server-send-custom-reply-messages-HA001034787.aspx

http://office.microsoft.com/en-us/outlook-help/have-exchange-server-send-custom-reply-messages-HA001034787.aspx

Any sugestions?
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Question by:ITsupport12
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Expert Comment

by:MegaNuk3
ID: 33618611
What do you mean when you say
"Need to set up Auto Reply for Distribution Group"?

Is the message being received from the distribution group?

Outlook 2007:
Tools-->Rules and Alerts-->New Rule-->Start from a blank rule-->Check Messages when they arrive-->Next-->Next-->Yes-->Tick 'Have the server reply using a specific message'--> click on 'a specific message' in the bottom pane to edit the message-->Save & close when you have finished editing it-->Finish-->OK-->close Outlook-->Send the mailbox a message from another machine to test
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Author Comment

by:ITsupport12
ID: 33733999
Have HELPDESK email address that needs to be accessible by few users, so its set as Distribution Group.
My user ITFORCE is part of HELPDESK Distribution Group. I’ve set server based rule on ITFORCE Acc and that works no problem.
The tricky part is Auto Reply works if email is send to ITFORCE, but doesn’t when email send to HELPDESK.
Q is how to set Auto Reply (server based) so it works when someone sends email to HELPDESK.
Thanks
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MegaNuk3 earned 250 total points
ID: 33734230
I am pretty sure that is not possible with Outlook rules as the DL/DG is expanded by exchange then sent to the individual mailboxes which are members of the DLs.

What version of Exchange are you running? If you are running Exchange 2007/2010 then you could possibly do what you want with a Exchange transport rule.
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