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License Resets on Host Reboot

Posted on 2010-09-07
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Last Modified: 2012-05-10
Hey guys. Having an odd problem with my new ESXi 4.1 embedded setup.

I have a license for the vSphere 4 Essentials package. I can add the license via the vSphere client with no issues, however if I reboot the host, the license reverts back to the generic hyperadvisor license.

All of the other configuration settings I have saved are working just fine.

Any ideas?
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Question by:jschweg
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danm66 earned 500 total points
ID: 33619820
I've seen this once before and was never able to resolve it without a reload of ESXi.

When you cleanly shutdown the system, the changes should be written from memory to the ESXi firmware.  If the shutdowns are clean, then there is probably something wrong with the file(s) it is trying to write to that it stores the license information in or something interfering in it being able to write.

check the two files /etc/vmware/license.cfg and /etc/vmware/vmware.lic.
licnese.cfg has the following permissions on my system:
-rw-r--r-T and is owned by root.
vmware.lic is -rw------- and is owned by root.
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by:jschweg
ID: 33620662
Yes, I have verified that the permissions are correct on both files.
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by:jschweg
ID: 33627592

I gave VMWare a call to find out what was going on, and I think I have a resolution, but now am somewhat confused.

I  bought my Dell server with ESXi 4.1 embedded, I purchased my vSphere  Essentials licenses seperatley. VMWare says I can't use my essentials  license with ESXi and have to install ESX.

This is fine, I can do  this, but I thought that ESXi was the new generation of products and  that all new releases would be for the ESXi platform. All the  documentation indicates that people are migrating away from ESX. Am I  completley misunderstanding this?
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by:jschweg
ID: 33628574
Nevermind. Got some bad info on the above.

VMWare support says I need to re-install. This is kind of annoying, but not really a big deal since I haven't really done anything with the server yet.

I'll post back with results.
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Expert Comment

by:danm66
ID: 33629218
Well, at least it won't set you back much to reload.  It would be nice to know why this happens, though.  I wonder if there's a command that you can issue to force a write to the USB media without having to reboot???  If you get errors on that command it may lead to finding out why it happened.

Overall though, it will just be quicker to reload and move on to the next challenge of the day.  :)
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by:jschweg
ID: 33629944
Yup, just reloaded and the license is now sticking.
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