SBS 2008 Domain - move existing data on client, only choice is "none"

I have just installed SBS 2008 and connected most of the computers using the http://connect. This has worked on all of them apart from one laptop. When I run the tool it gets to the part that asks to "Move existing user data and settings". It says that it's found existing user data that it can move and provides a dropdown of users for me to select which user to move their data. However the dropdown is empty and my only option is none. The laptop is Windows 7 Ultimate with all updates installed. The laptop is currently joined to a workgroup. It's not attached to any other domain. It seems a bit odd that it can obviously find files but can't list the user account names that it has found. Is there a reason for this ? At the moment I can't join the laptop to the new SBS 2008 domain and I'm at a loss to what the problem might be. Can anyone help or provide some advice on why this is happening and how I can use the tool for migrating the laptop ?  Thanks, Lew
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lew_stonerConnect With a Mentor Author Commented:
I formated the HDD on the client notebook, reinstalled Windows 7 and all works correctly.
I had something similar, although on Windows XP.

Something that worked on one of the problematic clients is to find the profile folder (C:\Users\[username]\) right click on it and deselect the 'Make this folder private', although I've just gone to check the wording of that on my Win7 machine here and found it doesn't exist.

Its something to do with that though, you could try

HKLMSOFTWAREMicrosoftWindows NTCurrentVersionProfileList

Locate the relevant profile entry in there and remove it.
lew_stonerAuthor Commented:
I checked and the folder is NOT private and there is NO lock on the user folder.  All suggestions and help is appreciated.  Lew
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