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Windows 7 wireless adapter and USB controller starts disabled every time I boot

Posted on 2010-09-07
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Last Modified: 2012-05-10
Every time I boot my machine I have to disable and enable the wireless adapter and USB controller to get them to work.

I have updated the Drivers, removed the hardware and reinstalled it.  Updated my bios.
I tried to re-install Windows 7 to do a repair after system repair didn't work and it get's stuck at 72% for hours (I think it was 6 hours).  

I booted the machine with a live CD and the hardware is functioning properly.

Does anyone have any suggestions before I do a rebuild?  

 
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Question by:curtconner
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Expert Comment

by:Neurom
ID: 33618610
You can specify the name of the adapter?
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Author Comment

by:curtconner
ID: 33618705
Intel Wifi Link 5100 AGN.  

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Expert Comment

by:Neurom
ID: 33618732
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Author Comment

by:curtconner
ID: 33619112
They start disabled.  Windows can not start the driver.  

Windows doesn't have an issue finding the hardware.  The USB controller and wireless adapter start disabled.

This device can not start (Code 10)
Windows did not start a related device driver. To learn more, click the Driver tab and then click Driver Details.


If I re-install the driver....the devices work until the next reboot and then they do not start.

The devices worked fine when I boot Ubuntu 10.4 Live.

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Accepted Solution

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Neurom earned 2000 total points
ID: 33619233
The Code 10 error it's explain here from Microsoft: http://support.microsoft.com/kb/310123

The problem it's the Driver. Intel know issues on Windows 7 x64 Operating Systems and recommend to use the automatic detect.

First, please unistall the wireless device on Device Manager (also all USB controller) and reboot your System.
Go here: http://www.intel.com/support/detect.htm?iid=gg_support-EN_01+home_detect
and Intel install rigths driver for you.

Try and let me know
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Author Comment

by:curtconner
ID: 33620034
Same result with the Auto detect program.  When I reboot the computer after the new driver has been installed, the devices do not start.   I've just tried 4 different times to uninstall and reinstall with that auto detect program.
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Expert Comment

by:Neurom
ID: 33620450
There is something interesting in the event viewer that can help us solve the problem?
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Author Comment

by:curtconner
ID: 33621276
Stuff found in Event Viewer:

System
Source: Kernal-Pnp
Event ID 219
The driver \Driver\libusb0 failed to load for the device SW\{eeab7790-c514-11d1-b42b-00805fc1270e}\asyncmac.


A lot of incompatibility Error Messages:
\SystemRoot\SysWow64\drivers\libusb0.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

I'm going to re-install with Dell drivers again I suppose.  It is a Latitude E6500.
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Expert Comment

by:Neurom
ID: 33621367
Yes.. try to unistall all USB controller, after, without a reboot, install all chipset driver on this page:

http://support.dell.com/support/downloads/driverslist.aspx?os=W764&catid=-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=LAT_E6500&hidos=WLH&hidlang=en&TabIndex=&scanSupported=False&scanConsent=False

after install check the Event Viever..

let me know..

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Author Comment

by:curtconner
ID: 33623246
I was never able to get it to work with either new driver, including the last message.  However, I was finally able to get it to work after performing a system restore from within the booted OS instead of running the system restore (repair) from the Windows install boot cd.

I will still award the points for your assistance.  Thanks!
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