asked on

Windows 7 wireless adapter and USB controller starts disabled every time I boot

Every time I boot my machine I have to disable and enable the wireless adapter and USB controller to get them to work.

I have updated the Drivers, removed the hardware and reinstalled it. Updated my bios.
I tried to re-install Windows 7 to do a repair after system repair didn't work and it get's stuck at 72% for hours (I think it was 6 hours).

I booted the machine with a live CD and the hardware is functioning properly.

Does anyone have any suggestions before I do a rebuild?

Neurom

You can specify the name of the adapter?

curtconner

ASKER

Intel Wifi Link 5100 AGN.

Neurom

Can you try with automatic detect?

http://www.intel.com/support/detect.htm?iid=gg_support-EN_01+home_detect

curtconner

ASKER

They start disabled. Windows can not start the driver.

Windows doesn't have an issue finding the hardware. The USB controller and wireless adapter start disabled.

This device can not start (Code 10)
Windows did not start a related device driver. To learn more, click the Driver tab and then click Driver Details.

If I re-install the driver....the devices work until the next reboot and then they do not start.

The devices worked fine when I boot Ubuntu 10.4 Live.

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Neurom

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curtconner

ASKER

Same result with the Auto detect program. When I reboot the computer after the new driver has been installed, the devices do not start. I've just tried 4 different times to uninstall and reinstall with that auto detect program.

Neurom

There is something interesting in the event viewer that can help us solve the problem?

curtconner

ASKER

Stuff found in Event Viewer:

System
Source: Kernal-Pnp
Event ID 219
The driver \Driver\libusb0 failed to load for the device SW\{eeab7790-c514-11d1-b42b-00805fc1270e}\asyncmac.

A lot of incompatibility Error Messages:
\SystemRoot\SysWow64\drivers\libusb0.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

I'm going to re-install with Dell drivers again I suppose. It is a Latitude E6500.

Neurom

Yes.. try to unistall all USB controller, after, without a reboot, install all chipset driver on this page:

http://support.dell.com/support/downloads/driverslist.aspx?os=W764&catid=-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=LAT_E6500&hidos=WLH&hidlang=en&TabIndex=&scanSupported=False&scanConsent=False

after install check the Event Viever..

let me know..

curtconner

ASKER

I was never able to get it to work with either new driver, including the last message. However, I was finally able to get it to work after performing a system restore from within the booted OS instead of running the system restore (repair) from the Windows install boot cd.

I will still award the points for your assistance. Thanks!