Dell Optiplex 755 using Windows 7 hangs using Office 2010 Outlook
Posted on 2010-09-07
I have a Dell Optiplex 755 (32 bit) that I upgraded from Windows XP Pro to Windows & Ultimate. I use Micro Trend Worry Free Business Advanced.
I had two drivers that Windows 7 did not find but Dell support said to use the Vista 32 bit drivers and everything seemed to be ok as far as drivers.
The system is running Windows Office 2010. I have had Outlook gray out many times and completely makes Outlook unresponsive. Yes, I have waited over night and it does not come back. You have to reboot the computer in safe mode then have Office 2010 do it's magic repair thing. This happens over and over again.
I have upgraded the BIOS from A10 to A17. This didn't help.
It was suggested from one net search to remove Windows Fax service, so I did that.
I have run driver update programs and all the drivers are up to date.
I have made sure all the Windows patches and updates have been done.
I am stuck at this point. Any suggestions?