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Delivery Status Notification (Delay)

Posted on 2010-09-07
7
Medium Priority
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Last Modified: 2012-05-10
When someone sends an email from Gmail to use, they are getting the following undeliverable notification from Gmail.  This is only happening with Gmail.  Any ideas on how to allow Gmail through?  This was not a problem in the past.  Just started happening about a week ago.

We host our own email on Exchange 2003 installed on a 2003 SBS.  

This is an automatically generated Delivery Status Notification
THIS IS A WARNING MESSAGE ONLY.
YOU DO NOT NEED TO RESEND YOUR MESSAGE.
Delivery to the following recipient has been delayed:
     xxx@xxx.com
Message will be retried for 1 more day(s)
Technical details of temporary failure:
Unspecified Error (SENT_MESSAGE): Connection timed out
----- Original message -----
Received: by 10.101.155.15 with SMTP id h15mr2861578ano.162.1283634583099;
       Sat, 04 Sep 2010 14:09:43 -0700 (PDT)
Return-Path: <cr.fam.ch@gmail.com>
Received: from PBPC (c-24-126-202-63.hsd1.ga.comcast.net [24.126.202.63])
       by mx.google.com with ESMTPS id x33sm5490878ana.33.2010.09.04.14.09.41
       (version=SSLv3 cipher=RC4-MD5);
       Sat, 04 Sep 2010 14:09:42 -0700 (PDT)
From: "cr.fam.ch" <cr.fam.ch@gmail.com>
To:  
Cc:  
       
References: <E37355CFE1FF48468657D93D682A5E3021AB00@rkbs01.RKB.LOCAL> <E37355CFE1FF48468657D93D682A5E3021AC91@rkbs01.RKB.LOCAL>
In-Reply-To: <E37355CFE1FF48468657D93D682A5E3021AC91@rkbs01.RKB.LOCAL>
Subject: AW: Additional questions on US return - Follow up
Date: Sat, 4 Sep 2010 17:09:48 -0400
Message-ID: <4F6C5DE75C464B2B8958DF6E02D6A46D@PBPC>
MIME-Version: 1.0
Content-Type: multipart/related;
       boundary="----=_NextPart_000_0091_01CB4C53.FB646B90"
X-Mailer: Microsoft Office Outlook 11
X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6002.18197
Thread-Index: Acs7E1sYiOOg7Z5NSmiwmbYEQiONMwO9241AAJol6KA=
0
Comment
Question by:bkeating13
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7 Comments
 
LVL 32

Expert Comment

by:endital1097
ID: 33621292
you may want to verify your external DNS records
verify there isn't an old expired MX record
verify that your PTR record resolves to the correct A record
0
 

Author Comment

by:bkeating13
ID: 33621321
Have already done that.  All DNS and PTR records are correct.  Gmail is the only privider we are experiencing problems with.
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33626843
are you using any type of spam filtering? they are having a connection issue with your system.

Delivery to the following recipient has been delayed:
     xxx@xxx.com
Message will be retried for 1 more day(s)
Technical details of temporary failure:
Unspecified Error (SENT_MESSAGE): Connection timed out
0
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Author Comment

by:bkeating13
ID: 33630507
No spam filter.  
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33640321
open system manager and expand global settings
go to properties for message delivery
go to the connection filtering tab
check all of the settings here
0
 

Author Comment

by:bkeating13
ID: 33641763
There are no Connection Filters set.  The Block List Server Configuration is empty.  No Exceptions, Accept or Deny list have been created.
0
 
LVL 32

Accepted Solution

by:
endital1097 earned 2000 total points
ID: 33645351
is this still an issue?
0

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