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Need info on migrating standby BES 5.0 server to different datacenter

Posted on 2010-09-07
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Last Modified: 2012-05-10
We currently have 2 BES VM's in an HA configuration. I need to know if i can move the standby node to a different datacenter at our colocation facility by simply changing the IP address and moving it or would i have to do some behind the scenes magic.
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Question by:uwaadmin
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by:merkage
ID: 33620563
Migrating BES to new servers always involves a little magic, but its not difficult at all! There are a couple different ways to accomplish this, the easiest is probably going to be setting up the new server first and then importing all the users/settings. You'll need to contact RIM to get a temporary 'license' for the new server that allows you to move all your existing users onto it. They can also actually walk you through the entire process of migrating.

http://www.blackberryforums.com.au/forums/general-bes-discussion/259-move-blackberry-configuration-database-new-server-instance.html
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by:uwaadmin
ID: 33620606
I probably wasnt clear enough with my question. We do not want to build a new "cluster" but move the standby node of our current cluster to a different datacenter within the VM world. so basically we would be shutting down the standby node, vmotion/copy the files to new storage at alternate location, change IP address of standby server and bring it back online. Now i know that is probably much easier said than done but that is basically what we are trying to do. the thought is - we dont want to have both servers on the same storage/datacenter in case we lose a SAN or some other catastrophe that would down BOTH servers. We thought if we could migrate one to alternate storage, that would provide another level of redundancy and give us time to build a new primary. Does that make sense?
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by:merkage
ID: 33620851
I understand now! Sorry I probably could have read your original question better. Yes, you can certainly move the server to another location and re-IP it. You will just need to let the prod server know the new IP of the backup server in its new location, along with your exchange/domino server. BES is very easy to work with and migrate from site to site. Changing the IP will not affect functionality so long as your prod server knows its backup IP. It will be just as easy as you think. Seperating out is the way to go for DR purposes!
 
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by:uwaadmin
ID: 33620913
since it will be using the same database i didnt figure too much more would need done. I actually contacted RIM support regarding this question but they said they could not provide support for migrating "within a virtual machine" whatever that means.

When you say i need to let the prod server along with my exchange server know the new IP of the standby server, what do you mean?
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by:merkage
ID: 33620988
What they mean is they cant provide support because the box is virtualized, therefore theres not hardware standard which in turn means no grounds for 'solid' support. They are covering themselves from having to be responsible if something went wrong due to the virtualization of the server. In regards to the standby/exch, I'm assuming somewhere in your current BES or exchange prod boxes, it has some kind of pointer to the backup BES, so it knows to bring that system online if the prod bes goes down? Unless you have it setup so that it requires an admin to perform the failover.
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merkage earned 500 total points
ID: 33621010
So what I mean is that if there is a reference anywhere in your settings on exchange or the production BES server, you'll just want to make sure you update them with the new IP! :)

If they point to a DNS name, make sure you update your DNS servers with the new IP for that server also!
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by:uwaadmin
ID: 33621065
yeah, im thinking since everything is done by hostname and not IP address that i will just have to make sure the DNS pointer is changed once the machine has been moved. I believe things will probably just start to work auto-magically once the changes are made.
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