Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

internal domain email going to Junk mail folder in Outlook

Posted on 2010-09-07
3
836 Views
Last Modified: 2012-05-10
I use Outlook 2007 and I have at least 1 email address from my own domain going into my Junk Folder. I don't believe that Outlook should be checking email from our own domain, but not sure if it is typical. I just don't want to have to whitelist my domain on every instance of Outlook. Any thoughts?
0
Comment
Question by:Greg27
3 Comments
 
LVL 5

Expert Comment

by:mittermueller
ID: 33620592
Are you sure it was sent from within the domain (addresses could be faked easily)?
Just check the header.
0
 
LVL 1

Accepted Solution

by:
Doru_S earned 500 total points
ID: 33634961
The first thing to do is checking the email header. If it's truly sent from your company, you may try go to the Junk E-mail Folder, right click on the received e-mail, go to Junk E-mail and add it to the Safe Senders List. It should not happen again in the future.
0
 

Author Closing Comment

by:Greg27
ID: 33751085
Thanks for the help. As it turns out I went off what I was told and didn't have the complete picture. It actually was an external email address, so adding it to the Safe Sender list did the trick. Thanks.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question