troubleshooting Question

Printers keep coming back after being deleted

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mrevillaatico asked on
Printers and ScannersWindows Server 2008
10 Comments1 Solution13793 ViewsLast Modified:
I previously had some printers being deployed per users, but are now being deployed per machine via group policy. Most are new names and new shares. Old shares have been deleted, and there is no longer any policy being applied that would install the old printers. I noticed though that somehow, some of the older printers are still appearing in the users Print and Fax list. If you delete the printers from the list and reboot, then will return. I have been going insane trying to resolve this issue. I found some entries in the registry (about 17 different entries per printer) for the printers, and decided to remove them all for one specific printer to see if it worked. It did. That particular printer no long appears. Is there an easier way to fix this. This method maybe a little time consuming for 100 machines and about 10 printers.

I also included the keys where I found some of the entries if it will help. You can see the server name and the specific printer I worked with at the time.

[HKEY_CURRENT_USER\Printers\Connections\,,datastore1,Legal P1]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Devices]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts]
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Connections\,,datastore1,Legal P1]
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\Print\Connections\,,datastore1,Legal P1]
[HKEY_USERS\.DEFAULT\Printers\Connections\,,datastore1,Legal P1]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows NT\CurrentVersion\Devices]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts]
[HKEY_USERS\S-1-5-19\Printers\Connections\,,datastore1,Legal P1]
[HKEY_USERS\S-1-5-19\Software\Microsoft\Windows NT\CurrentVersion\Devices]
[HKEY_USERS\S-1-5-19\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts]
[HKEY_USERS\S-1-5-20\Printers\Connections\,,datastore1,Legal P1]
[HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\Devices]
[HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts]

My server is Windows Server 2008 with SP2 and clients are all Windows XP with SP3.

Thanks,
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