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Vista Windows Activation Error, Error Code 0x80070426

Posted on 2010-09-07
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Last Modified: 2012-08-13
either after a failed update or bit defender update, a customers computer will not boot beyond "Windows activation error. A problem occurred when Windows tried to activate. Error code:0x80070426."
In researching this problem, I found a possible solution that did not work. I booted into safe mode with command prompt...typed services.msc....went to software licensing which was stopped...(it is set to automatic)..I tried to restart it and received the error message "Windows could not start the Software Licensing on local computer. Error 1084: This service cannot be started in Safe Mode."
I am trying to get this going without having to reload Windows Vista. Any suggestions?
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Question by:atf3doc
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11 Comments
 
LVL 4

Assisted Solution

by:Bill Cochran
Bill Cochran earned 400 total points
ID: 33621820
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Author Comment

by:atf3doc
ID: 33623052
It doesn't help. I didn't see any instructions on how to run the WGA diagnostic tool from a command prompt. I can't boot to windows.
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LVL 21

Assisted Solution

by:Ivano Viola
Ivano Viola earned 800 total points
ID: 33623838
0
Migrating Your Company's PCs

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Author Comment

by:atf3doc
ID: 33625532
This doesn't help either. Remember, I cannot boot beyond the error message. I can't get into safe mode other than with a command prompt.
0
 

Author Comment

by:atf3doc
ID: 33626144
ivanoviola, sorry, I went back and reread the article, and I booted from a Vista install disk to a command prompt  and typed :C:\Windows\system32>net start slsvc and received message that "the service name is invalid." more help is available by typing NET HELPMSG 2185" which I did and it still said "The service name is invalid."

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LVL 28

Assisted Solution

by:burrcm
burrcm earned 400 total points
ID: 33626157
Into services again, ensure Remote Procedure Call (RPC) is not disabled. Software Licensing cannot start unless this is running.

Chris B
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LVL 21

Expert Comment

by:Ivano Viola
ID: 33626640
Can you do a system restore (booting up from the installation disk) to a time before the problem started? It seems that something has happened to the service file, either deleted, moved or renamed (not sure how this would occur).
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Author Comment

by:atf3doc
ID: 33632202
Tried that initially. No restore available.
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Author Comment

by:atf3doc
ID: 33632568
burrcm,
RPC is started and set to automatic.
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LVL 22

Assisted Solution

by:optoma
optoma earned 400 total points
ID: 33632695
Hi. Try re/installing IE8 in safe w cmd prompt
http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

Or try using sysprep, and set i think, the factory reseal option.
%windir%\system32\sysprep

Grab a data backup first if trying sysprep!


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Accepted Solution

by:
atf3doc earned 0 total points
ID: 33740188
The hard drive had several bad sectors. I put in a new hard drive and loaded the OS. I guess pertinent info was located in a bad sector. I didn't try to repair the sectors; in my past experience doing so only slightly prolonged the hard drive's demise. Thanks for all your help!
atf3doc
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