troubleshooting Question

Exchange 2007 - prompts for password on Oulook open

Avatar of dankilleen
dankilleenFlag for United Kingdom of Great Britain and Northern Ireland asked on
ExchangeOutlookWindows Server 2008
32 Comments1 Solution1333 ViewsLast Modified:
Hi All,

Brand new Exchange 2007 server, with single name SSL cert.  Problem:

Problem is with Autodiscover; if Basic authentication is turned on, then autodiscovery and Out of office works fine, but basic authentication also requires credentials when outlook starts.
So if you prefer to start outlook without logon then is appears Basic authentic must be disabled.  With Basic auth disabled, users can open Outlook with no password prompt, but autodiscover tests will fail and OOO is unavailable.
Logon window is showing that it is trying to connect to mail.domain.com which  - there is an A record on internal DNS to resolve mail.domain.com to Internal IP of Exchange server.  Local domain is domain.local

There is a single exchange server only running Exch sp3 on Server 2008R2.

AM sure more info will be require so please let me know what you need.

Thanks in anticipation.
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