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wcoilFlag for United States of America

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Microsoft Dynamics GP 9 will not uninstall or repair.

Having trouble with Microsoft dynamics program code for the tax updates.

When I run the installer i get this error
"There is a problem with this Windows Installer package.  A script required for this install to complete could not be run.  Contact your support personnel or package vendor"

I also get this error even when I try to uninstalled the program in add/remove programs.  

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Looks like dynamics was not installed correctly on these machines because when I do a fresh install of dynamics I can run the update perfectly.

Have tried some 3rd party uninstallers and having no luck at all.  

Every time I try to install from the cd I get no respose when I click setup.

Have tried countless registry edits, .net installs and reinstalls,etc...

Not sure what route to take in order to get this program reinstalled correctly.  
Avatar of Jeff Wight
Jeff Wight
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Do you have access to customer source?  There is a knowledgebase article (919438) about this error.  The resolution is to install  the "Windows Script 5.6 for Windows XP and Windows 2000" update, found here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Any luck getting this resolved?  
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wcoil
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