David Santistevan
asked on
Message stuck between Exchange 2007 and Exchange 2010 (same site) in the hub version 14 queue
We are migrating from Exchange 2007 to Exchange 2010. From time to time when a user on server A (Exchange 2007) sends a message to server B (Exchange 2010) the messages become stuck in the Hub Version 14 queue with a 451.4.4.0 DNS query failed. After some period of time the queue will clear and the messages will be delivered.
I have verifed the DNS (since this in all internal) and this is all one site.
Any help would be appreciated.
I have verifed the DNS (since this in all internal) and this is all one site.
Any help would be appreciated.
make sure that default receive connector on both servers have the Exchange server permissions group enabled.
take a look at the fqdn of the receive connector and ensure the name can be resolved
get-receiveconnector default* | ft name,fqdn
under the permissions group for the receive connector make sure that exchange servers is selects
under authentication ensure that exchange server is selected
get-receiveconnector default* | ft name,fqdn
under the permissions group for the receive connector make sure that exchange servers is selects
under authentication ensure that exchange server is selected
ASKER
Both default receive connectors have the exchange server permissions. I also check the fqdn for the target server as endital suggested and it's set and resolveable from the 2007 server. Any other ideas ?
ASKER
I should mention that we host several domains and it doesn't matter what the target e-mail domain is. If the mailbox exists on the Exchange 2010 servers it is affected by this problem.
The "Last Error" status on the queue is as follows"
DNS query failed, The error was: SMTPSEND.DNS.NonExistentDo main;nonex istent domain
It would appear that the routing engine knows it's on the Exchange 2010 server by virtue of being in the Hub Version 14 queue but it when it sends the can't find the other server. I am assuming MX records have nothing to do with this since this is all internal routing between servers.
The "Last Error" status on the queue is as follows"
DNS query failed, The error was: SMTPSEND.DNS.NonExistentDo
It would appear that the routing engine knows it's on the Exchange 2010 server by virtue of being in the Hub Version 14 queue but it when it sends the can't find the other server. I am assuming MX records have nothing to do with this since this is all internal routing between servers.
what about the dns server configuration settings for the transport server (not within windows but from the management console)
did you specify unique dns servers on the 2007 server?
did you specify unique dns servers on the 2007 server?
ASKER
Well I have not implemented Internal and External DNS servers at the transport level. I really have needed to since we use a smarthost for all outbound delivery. So its currently using the DNS servers for the adapter. U have tested all the various DNS names for the EX2010 server and they resolve.
I am currently testing a new configuration and for the moment it seems to be resolved. I have setup a receive connect or each machine using and Internal template and specifying each other as receiving mail servers.
I will keep you posted.
I am currently testing a new configuration and for the moment it seems to be resolved. I have setup a receive connect or each machine using and Internal template and specifying each other as receiving mail servers.
I will keep you posted.
ASKER
No go on the new receive connectors. We still have messages getting stuck in the queue.
The queue status is still:
The "Last Error" status on the queue is as follows"
DNS query failed, The error was: SMTPSEND.DNS.NonExistentDo main;nonex istent domain
The queue status is still:
The "Last Error" status on the queue is as follows"
DNS query failed, The error was: SMTPSEND.DNS.NonExistentDo
let's just double check a few things
exchange 2007 is sp2 or later on the hub transport server
2007 server can telnet into the 2010 server on port 25
exchange 2007 is sp2 or later on the hub transport server
2007 server can telnet into the 2010 server on port 25
ASKER
Exchange 2007 is at SP2 (8.2 Build 176.2) and I am able to telnet to the Exchange 2010 server from the Exchange 2007 server on port 25.
sorry, i re-read your original post and i was hoping you could clarify something for me
are messages getting stuck in the queue being sent to internal mailboxes on a 2010 server, or are these external messages
are messages getting stuck in the queue being sent to internal mailboxes on a 2010 server, or are these external messages
ASKER
These are all internal mailboxes. Mail from the 2010 server to 2007 server go fine, its only when a user on the 2007 servers sends to a user on the 2010 server.
Thanks for your dillegence!
Thanks for your dillegence!
you have me scratching my head here...
the issue is obviously with the 2007 server
can you post
get-transportserver ex2007 | fl
get-receiveconnector "default 2010srv" | fl
the issue is obviously with the 2007 server
can you post
get-transportserver ex2007 | fl
get-receiveconnector "default 2010srv" | fl
ASKER
Excahnge 2007 Transport
Name : CIMS01
AntispamAgentsEnabled : False
ConnectivityLogEnabled : False
ConnectivityLogMaxAge : 30.00:00:00
ConnectivityLogMaxDirector ySize : 250MB
ConnectivityLogMaxFileSize : 10MB
ConnectivityLogPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs \Connectiv ity
DelayNotificationTimeout : 01:00:00
ExternalDelayDsnEnabled : True
ExternalDNSAdapterEnabled : True
ExternalDNSAdapterGuid : 00000000-0000-0000-0000-00 0000000000
ExternalDNSProtocolOption : Any
ExternalDNSServers : {64.58.4.2, 64.58.15.2, 205.171.2.65}
ExternalIPAddress :
ExternalDsnDefaultLanguage : en-US
ExternalDsnLanguageDetecti onEnabled : True
ExternalDsnMaxMessageAttac hSize : 10MB
ExternalDsnReportingAuthor ity : concentrics.local
ExternalDsnSendHtml : True
ExternalPostmasterAddress :
InternalDelayDsnEnabled : True
InternalDNSAdapterEnabled : True
InternalDNSAdapterGuid : 00000000-0000-0000-0000-00 0000000000
InternalDNSProtocolOption : Any
InternalDNSServers : {172.100.1.30, 172.100.1.12}
InternalDsnDefaultLanguage : en-US
InternalDsnLanguageDetecti onEnabled : True
InternalDsnMaxMessageAttac hSize : 10MB
InternalDsnReportingAuthor ity : CIMS01.concentrics.local
InternalDsnSendHtml : True
MaxConcurrentMailboxDelive ries : 7
MaxConcurrentMailboxSubmis sions : 20
MaxConnectionRatePerMinute : 1200
MaxOutboundConnections : 1000
MaxPerDomainOutboundConnec tions : 20
MessageExpirationTimeout : 2.00:00:00
MessageRetryInterval : 00:01:00
MessageTrackingLogEnabled : True
MessageTrackingLogMaxAge : 30.00:00:00
MessageTrackingLogMaxDirec torySize : 250MB
MessageTrackingLogMaxFileS ize : 10MB
MessageTrackingLogPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs \MessageTr acking
MessageTrackingLogSubjectL oggingEnab led : True
OutboundConnectionFailureR etryInterv al : 00:10:00
IntraOrgConnectorProtocolL oggingLeve l : None
PickupDirectoryMaxHeaderSi ze : 64KB
PickupDirectoryMaxMessages PerMinute : 100
PickupDirectoryMaxRecipien tsPerMessa ge : 100
PickupDirectoryPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Pick up
PipelineTracingEnabled : False
ContentConversionTracingEn abled : False
PipelineTracingPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs \PipelineT racing
PipelineTracingSenderAddre ss :
PoisonMessageDetectionEnab led : True
PoisonThreshold : 2
QueueMaxIdleTime : 00:03:00
ReceiveProtocolLogMaxAge : 30.00:00:00
ReceiveProtocolLogMaxDirec torySize : 250MB
ReceiveProtocolLogMaxFileS ize : 10MB
ReceiveProtocolLogPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs \ProtocolL og\SmtpRec eive
RecipientValidationCacheEn abled : False
ReplayDirectoryPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Repl ay
RootDropDirectoryPath :
RoutingTableLogMaxAge : 7.00:00:00
RoutingTableLogMaxDirector ySize : 50MB
RoutingTableLogPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs \Routing
SendProtocolLogMaxAge : 30.00:00:00
SendProtocolLogMaxDirector ySize : 250MB
SendProtocolLogMaxFileSize : 10MB
SendProtocolLogPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs \ProtocolL og\SmtpSen d
TransientFailureRetryCount : 6
TransientFailureRetryInter val : 00:05:00
AntispamUpdatesEnabled : False
InternalTransportCertifica teThumbpri nt : B03FAC6E5A227AB9E8D95E0DED F5290E41E6 B98F
IsValid : True
OriginatingServer : CIDC02.concentrics.local
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=CIMS01,CN=Servers,CN=Ex change Administrative Group (FYDIBOHF23SPDLT),CN=Admin istrative Groups,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=C
onfiguration,DC=concentric s,DC=local
Identity : CIMS01
Guid : 113b5086-9a63-4432-ae08-a9 f13e9ddd66
ObjectCategory : concentrics.local/Configur ation/Sche ma/ms-Exch -Exchange- Server
ObjectClass : {top, server, msExchExchangeServer}
WhenChanged : 9/7/2010 3:48:15 PM
WhenCreated : 6/10/2009 5:01:00 PM
Exchange 2010 Recieve Connector
RunspaceId : 28c29a9d-7aba-4274-9705-ae 1b248802ca
AuthMechanism : Tls, BasicAuth, ExchangeServer
Banner :
BinaryMimeEnabled : True
Bindings : {172.100.1.161:25}
ChunkingEnabled : True
DefaultDomain :
DeliveryStatusNotification Enabled : True
EightBitMimeEnabled : True
DomainSecureEnabled : False
EnhancedStatusCodesEnabled : True
LongAddressesEnabled : False
OrarEnabled : False
SuppressXAnonymousTls : False
AdvertiseClientSettings : False
Fqdn : cims02.concentrics.local
Comment :
Enabled : True
ConnectionTimeout : 00:10:00
ConnectionInactivityTimeou t : 00:05:00
MessageRateLimit : unlimited
MessageRateSource : IPAddress
MaxInboundConnection : 5000
MaxInboundConnectionPerSou rce : unlimited
MaxInboundConnectionPercen tagePerSou rce : 100
MaxHeaderSize : 64 KB (65,536 bytes)
MaxHopCount : 30
MaxLocalHopCount : 8
MaxLogonFailures : 3
MaxMessageSize : 100 MB (104,857,600 bytes)
MaxProtocolErrors : 5
MaxRecipientsPerMessage : 5000
PermissionGroups : AnonymousUsers, ExchangeUsers, ExchangeServers, ExchangeLegacyServers
PipeliningEnabled : True
ProtocolLoggingLevel : Verbose
RemoteIPRanges : {0.0.0.0-255.255.255.255}
RequireEHLODomain : False
RequireTLS : False
EnableAuthGSSAPI : False
LiveCredentialEnabled : False
Server : CIMS02
SizeEnabled : EnabledWithoutValue
TarpitInterval : 00:00:05
MaxAcknowledgementDelay : 00:00:30
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
Name : Default CIMS02
DistinguishedName : CN=Default CIMS02,CN=SMTP Receive Connectors,CN=Protocols,CN =CIMS02,CN =Server
s,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Admin istrative Groups
,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Co nfiguratio n,DC=
concentrics,DC=local
Identity : CIMS02\Default CIMS02
Guid : 7df2a364-8d4e-42b5-a094-e3 fc5e31b585
ObjectCategory : concentrics.local/Configur ation/Sche ma/ms-Exch -Smtp-Rece ive-Connec tor
ObjectClass : {top, msExchSmtpReceiveConnector }
WhenChanged : 9/7/2010 5:36:19 PM
WhenCreated : 4/26/2010 8:00:08 PM
WhenChangedUTC : 9/7/2010 11:36:19 PM
WhenCreatedUTC : 4/27/2010 2:00:08 AM
OrganizationId :
OriginatingServer : ConcentricsHyperV.concentr ics.local
IsValid : True
Thanks !
Name : CIMS01
AntispamAgentsEnabled : False
ConnectivityLogEnabled : False
ConnectivityLogMaxAge : 30.00:00:00
ConnectivityLogMaxDirector
ConnectivityLogMaxFileSize
ConnectivityLogPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs
DelayNotificationTimeout : 01:00:00
ExternalDelayDsnEnabled : True
ExternalDNSAdapterEnabled : True
ExternalDNSAdapterGuid : 00000000-0000-0000-0000-00
ExternalDNSProtocolOption : Any
ExternalDNSServers : {64.58.4.2, 64.58.15.2, 205.171.2.65}
ExternalIPAddress :
ExternalDsnDefaultLanguage
ExternalDsnLanguageDetecti
ExternalDsnMaxMessageAttac
ExternalDsnReportingAuthor
ExternalDsnSendHtml : True
ExternalPostmasterAddress :
InternalDelayDsnEnabled : True
InternalDNSAdapterEnabled : True
InternalDNSAdapterGuid : 00000000-0000-0000-0000-00
InternalDNSProtocolOption : Any
InternalDNSServers : {172.100.1.30, 172.100.1.12}
InternalDsnDefaultLanguage
InternalDsnLanguageDetecti
InternalDsnMaxMessageAttac
InternalDsnReportingAuthor
InternalDsnSendHtml : True
MaxConcurrentMailboxDelive
MaxConcurrentMailboxSubmis
MaxConnectionRatePerMinute
MaxOutboundConnections : 1000
MaxPerDomainOutboundConnec
MessageExpirationTimeout : 2.00:00:00
MessageRetryInterval : 00:01:00
MessageTrackingLogEnabled : True
MessageTrackingLogMaxAge : 30.00:00:00
MessageTrackingLogMaxDirec
MessageTrackingLogMaxFileS
MessageTrackingLogPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs
MessageTrackingLogSubjectL
OutboundConnectionFailureR
IntraOrgConnectorProtocolL
PickupDirectoryMaxHeaderSi
PickupDirectoryMaxMessages
PickupDirectoryMaxRecipien
PickupDirectoryPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Pick
PipelineTracingEnabled : False
ContentConversionTracingEn
PipelineTracingPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs
PipelineTracingSenderAddre
PoisonMessageDetectionEnab
PoisonThreshold : 2
QueueMaxIdleTime : 00:03:00
ReceiveProtocolLogMaxAge : 30.00:00:00
ReceiveProtocolLogMaxDirec
ReceiveProtocolLogMaxFileS
ReceiveProtocolLogPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs
RecipientValidationCacheEn
ReplayDirectoryPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Repl
RootDropDirectoryPath :
RoutingTableLogMaxAge : 7.00:00:00
RoutingTableLogMaxDirector
RoutingTableLogPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs
SendProtocolLogMaxAge : 30.00:00:00
SendProtocolLogMaxDirector
SendProtocolLogMaxFileSize
SendProtocolLogPath : C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs
TransientFailureRetryCount
TransientFailureRetryInter
AntispamUpdatesEnabled : False
InternalTransportCertifica
IsValid : True
OriginatingServer : CIDC02.concentrics.local
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=CIMS01,CN=Servers,CN=Ex
onfiguration,DC=concentric
Identity : CIMS01
Guid : 113b5086-9a63-4432-ae08-a9
ObjectCategory : concentrics.local/Configur
ObjectClass : {top, server, msExchExchangeServer}
WhenChanged : 9/7/2010 3:48:15 PM
WhenCreated : 6/10/2009 5:01:00 PM
Exchange 2010 Recieve Connector
RunspaceId : 28c29a9d-7aba-4274-9705-ae
AuthMechanism : Tls, BasicAuth, ExchangeServer
Banner :
BinaryMimeEnabled : True
Bindings : {172.100.1.161:25}
ChunkingEnabled : True
DefaultDomain :
DeliveryStatusNotification
EightBitMimeEnabled : True
DomainSecureEnabled : False
EnhancedStatusCodesEnabled
LongAddressesEnabled : False
OrarEnabled : False
SuppressXAnonymousTls : False
AdvertiseClientSettings : False
Fqdn : cims02.concentrics.local
Comment :
Enabled : True
ConnectionTimeout : 00:10:00
ConnectionInactivityTimeou
MessageRateLimit : unlimited
MessageRateSource : IPAddress
MaxInboundConnection : 5000
MaxInboundConnectionPerSou
MaxInboundConnectionPercen
MaxHeaderSize : 64 KB (65,536 bytes)
MaxHopCount : 30
MaxLocalHopCount : 8
MaxLogonFailures : 3
MaxMessageSize : 100 MB (104,857,600 bytes)
MaxProtocolErrors : 5
MaxRecipientsPerMessage : 5000
PermissionGroups : AnonymousUsers, ExchangeUsers, ExchangeServers, ExchangeLegacyServers
PipeliningEnabled : True
ProtocolLoggingLevel : Verbose
RemoteIPRanges : {0.0.0.0-255.255.255.255}
RequireEHLODomain : False
RequireTLS : False
EnableAuthGSSAPI : False
LiveCredentialEnabled : False
Server : CIMS02
SizeEnabled : EnabledWithoutValue
TarpitInterval : 00:00:05
MaxAcknowledgementDelay : 00:00:30
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
Name : Default CIMS02
DistinguishedName : CN=Default CIMS02,CN=SMTP Receive Connectors,CN=Protocols,CN
s,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Admin
,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Co
concentrics,DC=local
Identity : CIMS02\Default CIMS02
Guid : 7df2a364-8d4e-42b5-a094-e3
ObjectCategory : concentrics.local/Configur
ObjectClass : {top, msExchSmtpReceiveConnector
WhenChanged : 9/7/2010 5:36:19 PM
WhenCreated : 4/26/2010 8:00:08 PM
WhenChangedUTC : 9/7/2010 11:36:19 PM
WhenCreatedUTC : 4/27/2010 2:00:08 AM
OrganizationId :
OriginatingServer : ConcentricsHyperV.concentr
IsValid : True
Thanks !
does cims02.concentrics.local resolve to 172.100.1.161 on the 2007 server?
still looking for other potential issues
still looking for other potential issues
ASKER
Definately. one of the first tests I did.
ok, i wasn't sure if you had multiple ip addresses assigned to the 2010
i just noticed that the binding was restricted to the one ip address
i just noticed that the binding was restricted to the one ip address
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ASKER
Enditall, well I think we resolved it. This server used to be a DNS server at one time. In closer inspection of the server I found a total of 3 DNS servers specified, the two listed on the adapter TCP setup and a third on the advanced DNS setup. The third DNS server pointed to itself (127.0.0.1) and that take priority over the other two. I removed that DNS entry and that seems to have solved the problem. Thanks for your persistence and direction towards the DNS.