Link to home
Start Free TrialLog in
Avatar of oldtighthead
oldtightheadFlag for United Kingdom of Great Britain and Northern Ireland

asked on

Dell with XP and Ricoh C2050 printer

I've recently had to rebuild a Dell vostro with XP SP3 and connect it up to a Ricoh C2050 ulti function printer.
I'm using the Ricoh PCL6 driver , fresh from the Ricoh site.
The problem is that any request to print, in word for example, takes ages to process. This wasn't the case before the rebuild and is not the case for other workgroup memebers , it is localised to this machine. If for example you want to see the properties of the printer it can take 30 secs for the properties screen to come through , after i might add a little screen pops saying the computer is accesssing the printer !.
Is there any harm in using a PCL5 printer driver , what's the difference i should really ask.
And any suggestions as to why this networked printer is so slow to print
Avatar of Will Szymkowski
Will Szymkowski
Flag of Canada image

What I would do is delete the printer, then go into Server Properties under Printers/Faxes and click on the driver tab and delete the driver from the printer again.

If this is working on other machines fine, do you have the windows firewall or 3rd party firewall enabled? What about antivirus? Go on to a machine without an issue and check and see what driver/setting they are using.

Try pinging the printer and see if you get a consistent time in ms=1.

Another thing that can slow network performance is disconnected network drivers that are still actually connected. This also goes for printers that are networked but also connected.

I would try logging into this problematic machine with a different user profile/account and seeing if the issue remains.

Try the listed steps above and keep us updated.
Avatar of philby11
philby11

Hi Oldtighthead,
had a similar problem with a Ricoh last week, tried 4 different drivers,contacted Ricoh (no help) & finally found a workaround.
Try sharing the printer on one of the workstations that prints normally, then browse the network for it from the affected machine. Connect/install & test.
This worked for me
Hope this helps
There is no issue in PCL5, You will get same print results, as you get from PCL 6
I guess that will not address the root issue.

Best is to completely uninstall the driver (refer to spec01's comments) from server properties, recheck if any driver files are present under the C:\windows\system32\spool\drivers\w32x86\3 folder, delete them, restart the print spooler, and reinstall the driver.
Avatar of oldtighthead

ASKER

Thanks all !.
The other machines are running Windows 7  and are laptops that are sometimes absent from the office so i'll hold back from sharing the printer out from one of them. I'll certainly ping the printer to see what the "hardware turn around time" is like. Argh just thinking about it the scan function from the printer to the machine is working fine so hardware ( as usual) is probably ok.I have tried the Africo PCL6 driver and the Universal PCL6 driver with no change to the problem. So i think i'm going to clear the lot out ( again !) and try a PCL5 driver. Why you might ask PCL5 well older is sometimes better ( I'm 48 !) I'll get back to you guys.
Thanks
P. the machine is running Microsoft essentials as an Anti virus , surely MS offereing wouldn't be slowing a machine down , would it , really "I don't believe it"
Keith
ASKER CERTIFIED SOLUTION
Avatar of oldtighthead
oldtighthead
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial