edb file locked while installing software

We are installing a bespoke piece of software which seem to be sticking when attempting to install. The error is another application has exclusive access to the file "c:\windows\softwaredistribution\datastore\logs\tmp.edb

Is there a way, script etc which coulld help me get this installed.
The error relates to something having access to the edb file which appears to be stopping the instal
error.JPG
andrewisonAsked:
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jos_lCommented:
Check out this link:

http://www.experts-exchange.com/Programming/Installation/MSI/Q_22932186.html


The mentioned solution is to check out what process is locking this EDB-file with "OpenedFilesView" ( http://www.nirsoft.net/utils/opened_files_view.html )


OpenedFilesView displays the list of all opened files on your system. For each opened file, additional information is displayed: handle value, read/write/delete access, file position, the process that opened the file, and more...
Optionally, you can also close one or more opened files, or close the process that opened these files.



HTH!
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andrewisonAuthor Commented:
thanks fo rthe insight, I shall look today and see if that shine a light on the situatiion
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andrewisonAuthor Commented:
Thanks for the response, havent had time to test it but it place me on the right path to assess where the probs is.
Thanks...
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