I have been tring to diagnose a problem on someone's XP system without success.
There seem to be random BSoDs and from what I am told it is usually on start up. I attach a basic analysis of some of these.
The minidump probable causes after a basic analysis are all different:
Mini071310-01: Probably caused by : MpFilter.sys ( MpFilter+a6aa )
Mini071310-01: Probably caused by : win32k.sys ( win32k!xxxDestroyThreadInfo+403 )
Mini073110-01: Probably caused by : ntkrpamp.exe ( nt!NtWaitForMultipleObjects+299 )
Mini080510-01: Probably caused by : SRTSP.SYS ( SRTSP+7be2 )
Mini080510-01: Probably caused by : win32k.sys ( win32k!GetMouseCoord+178 )
Mini080710-01: Probably caused by : NAVEX15.SYS ( NAVEX15+5df6e )
Mini080710-02: Probably caused by : csrss.exe
Mini080710-03: Probably caused by : memory_corruption ( nt!MiLocateAndReserveWsle+51 )
Since I was able to get these minidumps there have been more errors but I have not been there to get any minidumps. His description of these is pasted below.
I can attach the original minidump files from those BSoDs prior to 2nd Sept 10 if it would help. Please let me know.
2nd Sep 2010
On opening that morning screen message “ Recovering form serious error
5th Sep 2010
Message after booting “System on J Fats 32. One of your drives needs to be checked for consistency. You may cancel the disk check but it is strongly recommended you continue.” (Which I did).
“Windows will now check the disk
Volume serial no. is 0000 – OED4. Windows is verifying files and folders (83% completed etc).”
“Checked and found no problems”
It closed down and I then re-booted. 5th September (still) 0510am
“Windows apologises for the inconvenience. Windows did not start normally……”
(I had no time to read the rest before it switched itself off).
I rebooted again at 0525 “System has recovered from a serious error
BCP1 0000003 BCP2 86FODOC8
BCP3 86FOD23C BCP4 805D2954
OSVer 5_1 2600 SP3_0
Product no 768_1
Time now 0532
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