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Applications on Terminal Services - Dynamics

Posted on 2010-09-08
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This I hope is simple to answer but as it is Microsoft maybe not! We run a Microsoft Dynamics GP9 I am in the process of building new Application Servers that will be running W2K3 Terminal Services.
I really wanted to use W2K8 but have been told this is not possible hence W2K3

Each company has its own shortcut as it uses different ini and set files so for example to log into the Australia “company “ the Shortcut is

E:\Dynamics\Australia\Dynamics.exe "E:\DYNAMICS\Australia\Dynamics.set"

We have 14 live companies all with different shortcuts and different users have permissions to log into different companies. So I need to ship out different shortcuts to different users (not essential as there is different security inside GP but better)

What I was hoping was to create a shortcut for each "company" that would launch the application rather than a RDP so users can Alt TAB between applications running on their local PC.
I know that this is possible in W2K8 Terminal Services!

Can anyone advise as to the best solution?
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Question by:smartstream-stp
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Steve Endow earned 2000 total points
ID: 33639400
Hi,

Given your requirements and the limitations of your new environment (W2K3), I do not know of a "good" way to deploy multiple GP icons to the desktop and still allow ALT+Tab.  Ideally you would use Citrix, which does a great job of supporting application icons that publish to the users desktop.

The only thing I can think of, but I don't know how well it would work, would be to allow multiple logins to the terminal server for the same user, with a parameter in the Remote Desktop Client connection to auto launch the specific version of GP (specific company) that they want.  You would need to setup the connections in the Remote Desktop Client and then save the settings to separate .rdp files.

So you would have a GP US rdp file/icon, which is actually an Remote Desktop Connection icon, and in the Programs tab on the connection, you could try and specify the launch info for the US version of GP.

You would then have a separate GP AUS icon, and in the Programs tab for that connection, you would specify the launch info for the Australian version of GP.

You would want to set the resolution for those connections to be less than full screen size so that the user could still easily use ALT+Tab. (a specific resolution can be set in the actual .rdp file that you save if you don't like the predefined resolutions)

Although this may technically work, I can imagine a few downsides.

First, the users might get confused having multiple RDP sessions at the same time, so you might consider using some of the features of the GP Support Debugging Tool to change the GP colors for different companies.

http://blogs.msdn.com/b/developingfordynamicsgp/archive/2009/06/05/support-debugging-tool-build-11-released.aspx


Next, if users login to your Terminal Server multiple times, once for each company, I am guessing that you will need to have additional Terminal Server licenses, and you will also need to set your server to allow multiple logins for a single user.  

But this has the side effect of users getting disconnected and leaving their sessions open.  When they reconnect, they may be prompted to reconnect to an existing session if there is more than one disconnected (which itself is confusing), or they may not be prompted, and may create multiple sessions with GP running.

This brings us to GP logins for disconnected sessions.  I would recommend looking into the Rockton GP Toolbox, which has a feature to automatically log out inactive GP users.  This will help you avoid idle sessions, disconnected sessions, or orphaned sessions in GP.  It has alot of other nice features, so it's a great set of tools to have.

http://www.rocktonsoftware.com/products.aspx?p=12


Finally, you will need to test how GP behaves when launched directly from a Remote Desktop Connection icon.  I don't use that feature much, so I don't know how well it works with GP.

Let me know if that sounds viable or if you have any other questions.


Thanks,

Steve Endow
Dynamics GP Certified Trainer
Dynamics GP Certified Professional


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Author Comment

by:smartstream-stp
ID: 33639707
Thanks give me 24 hours and I will get back to you .
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Author Comment

by:smartstream-stp
ID: 33702829
Ok many thanks for you comments and sorry about slow pace of reply!
I was unable to lauch the relavant set files as I wanted from the users desktop. So have reverted to the original concept of TS ;
Users simply connect to TS Server (Desktop ) and from there they have all applications that they need from 14 icons of the country to Excel / Outlook etc.
We are doing load balancing and testing at the moment so will report more later.

The Fin Dept have also now asked for a review of 2010 so this will allow us to use W2K8 TS and all
wonders that entails.

Really appreciate your iput and all the traps that you warned us about where there!!

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