Solved

Empty 80,000 messages from Sent mailbox on Mail.app

Posted on 2010-09-08
11
960 Views
Last Modified: 2013-11-24
Hey,

I have 80,000 sent messages in my Mail.app , i need to empty my Sent messages but i am not able to Select All and Delete, the application is simply crashing. I even tried deleting by small bulks but that is taking ages and still not working because sometimes mail is crashing.

What i was able to do was Delete the retrieved messages from /Library/Mail but my problem is that they are still showing inside the application, i cannot preview them since the actual messages have been deleted.

So is there a way to remove all those entries ?

I am using Mac OS X Server 10.4.11

Mail.app version 2.1.3 (753.1)

Thanks in advance
0
Comment
Question by:jmhabis2
  • 5
  • 4
  • 2
11 Comments
 
LVL 28

Expert Comment

by:jhyiesla
ID: 33626070
You could try going to Finder and going to Username->library->mail and finding the deleted items folder associated with the account.  You should be able to delete the files from there.
0
 
LVL 28

Expert Comment

by:jhyiesla
ID: 33626075
Make sure that you shut down mail first and have a backup just in case.
0
 

Author Comment

by:jmhabis2
ID: 33626420
my problem is that i am not being able to run the delete action from Mail in the first place, the application is crashing when i do so...
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 
LVL 28

Expert Comment

by:jhyiesla
ID: 33626473
What I am saying is to shut down Mail and navigate to the files in Finder and delete them from there.
0
 

Author Comment

by:jmhabis2
ID: 33626548
I already did that, i deleted the physical files. But once i re-open mail, tehy are still showing in the Sent mailbox, that is my main problem.
0
 
LVL 28

Expert Comment

by:jhyiesla
ID: 33626608
Have you tried renaming the Sent items folder in Finder and then starting Mail to see if it will create a new folder?
0
 

Author Comment

by:jmhabis2
ID: 33626811
I renamed the folder, it recreated the folder once i re-entered Mail but the entries were still there.
0
 
LVL 28

Accepted Solution

by:
jhyiesla earned 500 total points
ID: 33626934
Assuming that you are working with the Sent Items folder associated with that account and you are still seeing messages even after you have deleted then in Finder, try this. Open Mail and select the account in question. Then go to the Menu, select Mailbox and then Rebuild.
0
 
LVL 53

Expert Comment

by:strung
ID: 33627243
How are you connecting to your mail server? If you are on an exchange server or IMAP, the sent messages you see may be stored on the remote mail server, not on your Mac.
0
 
LVL 53

Expert Comment

by:strung
ID: 33627256
If the sent mail is on the remote mail server, trying logging in using webmail and delete the messages that way.
0
 

Author Comment

by:jmhabis2
ID: 33634325
It took 5 hours to complete, but rebuilding the mailbox did the trick! thanks jhyiesla
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I didn’t use eM Client for long when I decided to swap to Outlook 2016. The reason for the switch is that it started asking for payment to continue some of its services after one month.   The problems I faced when I didn’t pay were:   I was not …
In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question