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Can't open an InfoPath form

Posted on 2010-09-08
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Last Modified: 2013-06-06
When I attempt to open an infopath form this is the error I get:

This form cannot be opened because it requires the domain permission level and it currently has restricted permission.  To fix this problem, open the form from the location it was published to.
Published location: file:///\\FileServer\UserFolder\My%20Forms\Form1.xsn

However, this directorty is exactly where I am attempting to open it from.

I'm confused
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Question by:alexianit
3 Comments
 
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Expert Comment

by:clayfox
ID: 33626246
You need to go into the form options / properties and look at the security settings.

Depending on whether you are using code or not you may want to change these or play with them.  InfoPath uses your Internet Explorer secutity settings so another options is adding your \\fileserver to your trusted or local intranet locations in IE. This will eliminate these messages as well.

Probably just need to experiment with it for your needs but this is built in security functionality in InfoPath
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Author Comment

by:alexianit
ID: 33844692
After opening the form I saved it to a different location. Then opening from that new location I no longer got the error. The form was never published.
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Accepted Solution

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RobCrocker earned 250 total points
ID: 35111389
Here is my suggestion based upon many forms I have seen with this error -

FIRST - If the users have problems using the form, the form designer should investigate the permissions of the URLS to the data connections and data sources to ensure all users have the proper access to the form or form library and connections. this is not typicaly the root cuase but it has happened more than once.

If your form users are having this error message you should follow the steps below in order.

1.       While InfoPath Application is open, Close all open forms in filler or design mode.

2.       Navigate to the following – Help-> Office Diagnostics->Choose Continue -> Run Diagnostics. This will repair any faulty or corrupt installs of InfoPath Patches. This could take 15-20 minutes.

3.       Next, Close the InfoPath application.

4.       Close your Browser ( Internet Explorer – this is done so that IE is not caching information we wish to clear to resolve the connection issue)

5.       Click on the Start button and click on “Run”

6.       In the box enter the following command ( do not include quote marks) “Infopath /cache clearall” NOTE – This is the step to clear all cached InfoPath forms from the InfoPath application.

7.       Alternative to step 6, Delete all files under %UserProfileFolder%\Application Data\Microsoft\InfoPath.
Should actually be only 1 file, infopath.tbs.

8.       Now re-open IE and navigate back to the form.

9.       If you still receive the Domain level permission error, you will need to re-execute steps 1-4 as well as the following steps to clear the Internet temporary cached files

10.   To clear the Internet Explorer cache on the menu bar of the open IE window select Tools>Internet Options> ( under Browser history) Delete. ( form more information see -http://support.microsoft.com/kb/930892/en-us)

11.   At a minimum you must delete the Temporary Internet files,

12.   After deleting these cached files you MUST close your browser window.

13.   It is recommended ( not required) to restart your computer and open the form again.

IMPORTANT NOTE - If you continue to experience the Domain Permission issue with the InfoPath form it is typically because you have a corrupt local user profile. To prove this, if you can go to another user’s machine and that user could previously use the same form, logon to their machine (creating a user profile) and attempt to use the form. If you can now use the form the issue is directly related to your local machine and its local user profile. If the steps above do not resolve this issue a fall back that is more intrusive to your users is to recreate the local user profile and this is not for the light of heart and those that do not back up their data regularly.....
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