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Certificate doesn't appear on Exchange Console.

Posted on 2010-09-08
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Last Modified: 2012-05-10
Hi, I have Exchange 2010 and requested a Certificate to Go Daddy. I received the certificate, completed the request but the it doesn't appear on the Console of Exchange. I also did a manual Install of it on the Certificates' Personal folder, but it still doesn't shows.

I noted that the certificate doesn't have a Private Key. If that is the cause, can I add a key to it? or is it better just to make a new Request?

I also made the request with the name "mail.mydomain.co.ao" but I did get "mydomain.co.ao" as result. Does that have any influence on the non-appearence of the Certificate in the Console?

Thanks.
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Question by:kitsao
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LVL 32

Expert Comment

by:endital1097
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you need to create a new request that includes the private key
exchange will not recognize a certificate that does not include it
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Expert Comment

by:endital1097
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did you use the exchange management console to generate the request?
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Expert Comment

by:e_aravind
Comment Utility
The certificate needs to be installed on teh local-computer's CAPI store to appear there.

If you dont have the pvt. key
certutil -addstore my cert.crt
certutil -repairstore my "< >" (thumbprint value)

reference:
http://support.microsoft.com/kb/889651
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Author Comment

by:kitsao
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endital1097, yes I did use the Exchange Man Console to generate it.
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Author Comment

by:kitsao
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e aravind, I did installed it on the local computer. I'm going to do what you recommended me. last time I tried to add a key to a certificate I had no success at all.

thanks.
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endital1097 earned 125 total points
Comment Utility
when you import the certificate using the console it will include the private key if it exists
you should be able to contact you ca with the new request, and have the original revoked at no additional cost
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Author Comment

by:kitsao
Comment Utility
e aravind, the adition of key isn't working.
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Author Comment

by:kitsao
Comment Utility
endital, I'll try to revoke and make a new request.

Thanks.
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Author Closing Comment

by:kitsao
Comment Utility
Requesting a new certificate was the solution.
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