Problems receiving email after exchange 2007 account has been deleted and recreated.
During the course of doing some troubleshooting to one our exchange accounts, we deleted and recreated the user (and mailbox). This intrododuced a new problem receiving emails from internal staff.
I can send an external email in fine but an internal one generates the error below. I've tried using Outlook autocomplete, GAL, typing in the email address and always get the message below. Note that the bounce says sgardham@ whereas the default address is steve.gardham@. Both are valid email addresses for that account though.
I've removed the disconnected mailbox via the management shell and restarted all exchange services.
The original problem was scanning to that mailbox but I dont think its related to this, this is something new I've introduced!
Steve Gardham
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
_____
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: FP-SERVER1.mycompany.local
IMCEAEX-_O=FPARKINSON_OU=F
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from FP-SERVER1.mycompany.local
FP-SERVER1.mycompany.local
8 Sep 2010 14:26:37 +0100
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Phil Bewers <phil.bewers@mycompany.co.
To: Steve Gardham
<IMCEAEX-_O=FPARKINSON_OU=
Date: Wed, 8 Sep 2010 14:26:33 +0100
Subject: Test
Thread-Topic: Test
Thread-Index: ActPWXS28sD2LaDeSmWJG442zW
Message-ID: <260BF9F28DC3B8459BE11FB72
Accept-Language: en-US, en-GB
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <260BF9F28DC3B8459BE11FB72
I can send an external email in fine but an internal one generates the error below. I've tried using Outlook autocomplete, GAL, typing in the email address and always get the message below. Note that the bounce says sgardham@ whereas the default address is steve.gardham@. Both are valid email addresses for that account though.
I've removed the disconnected mailbox via the management shell and restarted all exchange services.
The original problem was scanning to that mailbox but I dont think its related to this, this is something new I've introduced!
Steve Gardham
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
_____
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: FP-SERVER1.mycompany.local
IMCEAEX-_O=FPARKINSON_OU=F
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from FP-SERVER1.mycompany.local
FP-SERVER1.mycompany.local
8 Sep 2010 14:26:37 +0100
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Phil Bewers <phil.bewers@mycompany.co.
To: Steve Gardham
<IMCEAEX-_O=FPARKINSON_OU=
Date: Wed, 8 Sep 2010 14:26:33 +0100
Subject: Test
Thread-Topic: Test
Thread-Index: ActPWXS28sD2LaDeSmWJG442zW
Message-ID: <260BF9F28DC3B8459BE11FB72
Accept-Language: en-US, en-GB
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <260BF9F28DC3B8459BE11FB72
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Thanks, how do you find the original legacyExchangeDN value?
I'd rather keep the n2k files if possible.
I'd rather keep the n2k files if possible.
Check the alias and e-mail in your user and computers console on DC or Exchange.
Then open system manager in exchange and rebuild your offline address book.
Do not forget to issue the command gpupdate /force
Go to client computer in Outlook and download address book.
Is everything OK?
Then open system manager in exchange and rebuild your offline address book.
Do not forget to issue the command gpupdate /force
Go to client computer in Outlook and download address book.
Is everything OK?
go into the sent items of someone that received the ndr
right click on the to name and select properties
it should show there in the format /o=orgname/ou=exadmingroup
right click on the to name and select properties
it should show there in the format /o=orgname/ou=exadmingroup
Shouldn't it be this:
IMCEAEX-_O=FPARKINSON_OU=F
Since this was the address the email was trying to send to? If so, it should break down into:
/O =FPARKINSON
/OU =First administrative group
/CN =Recipients
/CN =SGardham@mycompany.co.uk
IMCEAEX-_O=FPARKINSON_OU=F
Since this was the address the email was trying to send to? If so, it should break down into:
/O =FPARKINSON
/OU =First administrative group
/CN =Recipients
/CN =SGardham@mycompany.co.uk
i don't think the last CN is correct
it may just need to have the @mycompany.co.uk removed
it may just need to have the @mycompany.co.uk removed
http://office.microsoft.com/en-us/outlook-help/copy-autocomplete-name-list-to-another-computer-HA001139451.aspx
I would suggest renaming it and restart outlook. When Outlook starts, it will create a new NK2 file. See if you get the error; if not, then it is outlook remembering bad addresses. If so, then the problem is somewhere between the server and outlook.