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This was a solution that I have deployed many times on a traditional PBX, but was dissappointed when I originally sought help on my situation and was advised that this was not an option on CallManager/Unity Connection. &nbsp;I should have tried this option regardless of what support provided, but didn't think any more about it. &nbsp;While this was not exactly the solution I deployed, understand this as an option did lead me to a solution that worked very well...something our support folks could not figure out. &nbsp;Thank you
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This was a solution that I have deployed many times on a traditional PBX, but was dissappointed when I originally sought help on my situation and was advised that this was not an option on CallManager/Unity Connection.  I should have tried this option regardless of what support provided, but didn't think any more about it.  While this was not exactly the solution I deployed, understand this as an option did lead me to a solution that worked very well...something our support folks could not figure out.  Thank you

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I have Hunt Groups set up in CallManager 4.1.3, however, when callers are routed through the extension number contained withing the group, if the call is not answered, one of a couple things happen...1. &nbsp;The caller received a fast busy, 2. &nbsp;The caller reached Unity Connection voice mail, but the system does not recognize the number that was passed, so the call never receives a personal greeting. &nbsp;This occurs on outside calls, if the calls are dialed directly from an inside caller, they complete fine to voice mail. &nbsp;How can I correct this?
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I have Hunt Groups set up in CallManager 4.1.3, however, when callers are routed through the extension number contained withing the group, if the call is not answered, one of a couple things happen...1.  The caller received a fast busy, 2.  The caller reached Unity Connection voice mail, but the system does not recognize the number that was passed, so the call never receives a personal greeting.  This occurs on outside calls, if the calls are dialed directly from an inside caller, they complete fine to voice mail.  How can I correct this?

Using Hunt Groups in CallManager 4.1.3

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.