Problem with Explorer View SharePoint

We are having problems with people using Explorer View with SP using Windows Vista. When they click on Action->Open with Explorer view nothing happens on the computer. When they try to change it to Explorer view using the right view tab they get a 404 error. Also when trying to connect directly to \\sitename.com\DAVWWWRoot\BEVDataRoom, it says it cannot find file, verify the path or internet address is correct.

Some users with the same computer image are able to access explorer view, but other cannot...

Thanks!
FholmezAsked:
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