Solved

HP M1522 MFP. Getting 49 error.

Posted on 2010-09-08
4
2,060 Views
Last Modified: 2013-12-15
We upgraded the Firmware as suggested but still experiencing:
The printer and scanner are working properly, whenever we attempt to use the machine for faxing documents we get the error 49 which freezes the printer and forces us to turn off to allow use of printer and scanner.
0
Comment
Question by:interc3905
4 Comments
 
LVL 12

Accepted Solution

by:
kadafitcd earned 500 total points
Comment Utility
If firmware doesn't fix it, then it is a hardware problem.

As in your previous question another expert suggested you need to replace your formatter to fix it.  For your model the formatter is CC368-60001.

Google shopping results:
http://www.google.com/products?hl=&q=CC368-60001&rlz=1B3GGLL_enUS377US377&um=1&ie=UTF-8&ei=CKGHTKCJK4nu9gTR6dDgDg&sa=X&oi=product_result_group&ct=title&resnum=1&ved=0CDUQrQQwAA

Instructions for replacing the formatter can be found here on page 113

http://www.feedroller.com/Store/Service%20Manual/HP-LJ-M1522-MFP-Manual.pdf

Good Luck HTH.
0
 

Author Comment

by:interc3905
Comment Utility
Upgraded firmware and it worked for about a week and 49 error came back. We replaced the unit
0
 
LVL 59

Expert Comment

by:Darius Ghassem
Comment Utility
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now