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How to enlarge the TimeOut for loading Outlook 2007 plugins

Posted on 2010-09-08
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Last Modified: 2012-05-10
Our Outlook loads 2 plugins: one from Dynamics CRM 4.0 and one from d.Style (for organizing our signatures). This last one often fails to load and generates the following error:

microsoft.visualstudio.tools.applications.deployment.clickonceaddindeploymentmanager.getmanifests(TimeSpan timeout) at
microsoft.visualstudio.tools.applications.deployment.clickonceaddindeploymentmanager.installaddin(()

My question is: how can i give Outlook more time to load the plugins?
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Question by:hanrat
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LVL 38

Expert Comment

by:puppydogbuddy
ID: 33633605
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Author Comment

by:hanrat
ID: 33635826
Hi PDB,

Thanks for the thought. I looked into it but it really concerns the connection between Outlook and Exchange, not the plugin loading behaviour of Outlook.

Regards, Hans
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LVL 38

Expert Comment

by:puppydogbuddy
ID: 33636077
You won't know for sure until you try.  Communications between the client and server are interwined.  The client (Outlook) looks to the settings on the server for many of its settings.
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Author Comment

by:hanrat
ID: 33636175
Hi PDB,
Thanks for the follow up. do you perhaps know a GPO tha can do that? i've looked for it but couldn't find it. As the problem occurs randomly, i can only see if it works if i can set this option for all users to see if all problems stay away!
Regrards, Hans
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LVL 38

Expert Comment

by:puppydogbuddy
ID: 33636992
hi Hans,
Don't know why you would need a GPO; the setting is on the Server;  you just need admin authority  change the setting.  If it doesn't work, you can always change the setting back to what it was.
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Author Comment

by:hanrat
ID: 33637419
Hi PDB,
In the article you refrenced it detailed about Outlook settings, therefor i was looking for a GPO. Where can i find thid in Exchange (2003)? I've looked around but can't imagine where to look for.
Regards, Hans
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LVL 38

Expert Comment

by:puppydogbuddy
ID: 33637806
Hi Hans,
You are correct...my apologies....the setting is adjusted via outlook. How many workstations is outlook /plug-ins loaded on? I will have to look into how to adjust that setting programmatically and get bck to you.
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Author Comment

by:hanrat
ID: 33637859
Hi PDB,
Never mind! It's concerning about 40 workplaces (through terminal server).
Regards, Hans
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LVL 38

Expert Comment

by:puppydogbuddy
ID: 33638204
Download the Outlook 2007 group policy templates per this link and see if there one you can use:
               http://www.howto-outlook.com/howto/policies.htm
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Author Comment

by:hanrat
ID: 33699800
Dear PDB,

More research learned that this plugin crashes, often directly after starting Outlook and long before the default 30 seconds time-out you mentioned. It appears that some certificate-checking mechanism in the VSTO might cause the problem. One other important detail: the CRM 4 plugin doesn't crash at all, problably there's something not quite shibber in this VSTO code. However, influencing time-outs might solve the problem.

Regards, Hans
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LVL 38

Accepted Solution

by:
puppydogbuddy earned 500 total points
ID: 33709318
Outlook is known to have problems with non-microsoft add-ins. You should disable the plug-in that is crashing and verify that Outlook starts and runs ok when the plug-in is disabled.  Then, have a look at this link:    http://forums.techarena.in/ms-office-support/537498.htm
                         
Post# 4 in the above link has something for you to try, renaming the potential problem file as discussed.  After renaming the, try re-enabling the plugin and see if your problem has gone away.
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Author Comment

by:hanrat
ID: 33714599
Dear PDB,

This sounds very interesting! I will test this, this week by various users and let you know the outcome.

Regards, Hans
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Author Comment

by:hanrat
ID: 33723164
Dear PDB,

Thanks for your help up to so far! As you pointed out a new direction (the loading of non-MS plugins), i'll close this thread here and reward that. The problem how ever still exists...

Regards, Hans.
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Author Closing Comment

by:hanrat
ID: 33723579
It's not the solution but perhaps a good direction.
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