iPhone sent items appear blank in Entourage SENT ITEMS exchange 2003

Posted on 2010-09-08
Last Modified: 2012-06-21
hello peeps,
   have got a very strange issue. we have an exchange 2003 working perfectly in mixed Mac/PC environment.
Macs have office 2008 installed and entourage configured with EXCHANGE account working fine. Some users have iphones configured as well which work fine.

And then problem starts. When entourage synchronizes the emails which are sent from iPhone appear as Empty Emails in entourage's sent items folder with title NO SUBJECT.  it is happening for all users with iphones and entourage 2004/2008.

I did read somewhere earlier that it is an issue with compatibility among entourage, exchange and apple.

any suggestions.
Question by:Kash
  • 2

Expert Comment

ID: 33633179
Are you "seeing" the sent email at all?  Is it just the subject or is the header garbled as well.  I've encountered the issue below and hope this helps you.
LVL 19

Author Comment

ID: 33634575
no not seeing email at all.
LVL 19

Accepted Solution

Kash earned 0 total points
ID: 33840786
settings changed on iphone worked.

Expert Comment

ID: 34140513

What settings on the iphone did you change to get this to work?  We are recently seeing this issue as well.

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
A brief look into what is, how to use, and how to make GIFs
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
how to add IIS SMTP to handle application/Scanner relays into office 365.

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question