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unable to apply printer through GP Preferences - WINXP Clients - error listed in text

Posted on 2010-09-08
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Last Modified: 2012-05-10
Hello guys and thanks as always for your time and expertise.  I'm trying to push a printer to computers that are winxp sp3.  In Preferences I list the printers IP address and it's share path.  Here's the error message I receive on my domain controller:  event id 8186:
"The client-side extension caught the unhandled exception '0xC0000005' inside: 'threadEntry : client main' See trace file for more details."  
I installed a gp hotfix for GP client side extensions and the xmlite patch.  No change.  Strange thing I haven't had any problems pushing printers via GP Preferences to users.  I am using a secruity group to filter the group policy.  Anyway, your help and recommendations are greatly appreciated on this problem.
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Question by:pendal1
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11 Comments
 
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Expert Comment

by:Brian B
ID: 33630411
You aren't pushing from a 64-bit server by any chance? You'll need to have the exact same 32-bit version as 64-bit for that to work.
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Accepted Solution

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Brian B earned 1000 total points
ID: 33630426
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Author Comment

by:pendal1
ID: 33630555
Tbone2k - the print server is 32-bit and the domain controllers are 32-bit.  The clients are windows xp sp3 32-bit.  
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Expert Comment

by:Brian B
ID: 33673734
Okay, thought I would make sure. You may want to request attention to make sure other experts get to look at your question, since many will filter out questions that have already received an answer.
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LVL 44

Expert Comment

by:Davis McCarn
ID: 33687409
Only a STARTUP script can modify the HKLM registry (now) and a LOGIN script will add it to the user. Try a STARTUP script to add the printer to the machine and a LOGIN script to add it to the user.
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Author Comment

by:pendal1
ID: 33688260
DavisMcCarn - but I want to know why I can't deploy printers to computers via GP Preferences as we're supposed to be able to now.  I know I can use logon scripts.  I am able to deploy printers via GP Preferences to users but it doesn't work for computers.  THat's my issue.  I've installed the relevant hot fixes, etc but no dice.  Frustrating.
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Assisted Solution

by:Davis McCarn
Davis McCarn earned 1000 total points
ID: 33690579
It is actually event id 8196, isn't it?
If this isn't the fix ( http://support.microsoft.com/kb/976399 ), please post back with the rest of the event id details and if there are other events immediately before or after.
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Author Comment

by:pendal1
ID: 33704585
Thank you. I will try that and post back as soon as I can.  Please check back every now and then.  Thank you.
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Author Closing Comment

by:pendal1
ID: 33770494
Thanks guys for all your help.  Sorry for the delay in closing this question.  Your input and time are greatly appreciated.  
Not sure what I did differently but I was able to deploy a printer to computers with GP Preferences.  My scope on the GP was authenticated users and Domain Computers but then I used targeting and scoped my security group.  That seemed to do the trick.  Thanks.
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