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Outlook 2000 - closes right after opening - how to fix?

Hi,

I have a use who when starting OUtlook 2000, it opens and you see the window and then it closes right again quickly.

I have googled the subject and see many resolve it by removing a plug in applicaition or something but in this case as far as I know none have been added.
Also it does not start in safe mode either.

The PC is runing Windows XP.

Any ideas?
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afflik1923
Asked:
afflik1923
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2 Solutions
 
golfwinsCommented:
Try going to Start>Run and type Outlook.exe /resetnavpane
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ConUladhCommented:
Have you run a repair/reinstall?

Create a new outlook profile and see if it happens for that.

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afflik1923Author Commented:
note it happens on all users on the PC. but I will try sugestions now but thought I would say that right away.
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ConUladhCommented:
When you say all users, is each user logging on with a different windows account? If its not profile specific then try a repair/reinstall and failing that a full install and install (you won't lose your user specific settings)?

Do you have any newer MS Office applications installed on the machine (2003+)?

What security software is installed on the machine?

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golfwinsCommented:
Here is a pretty good troubleshooting guide.

http://www.howto-outlook.com/faq/outlookdoesntstart.htm
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afflik1923Author Commented:
yes different user acounts on the PC (Therefore different profiles) and yes home and Student edition of Office 2007 installed but this has worked well for some time.

AS I'm remote can't yet try a repair install as it asks for media, but hopefully this will be it
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afflik1923Author Commented:
Note I tried a repair instaoo and the the reinstall option with no luck. Was hoping this would be a quick one but seems now.
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afflik1923Author Commented:
Today a completely unrelated user phoned up with exactly the same problem and this happens to be the only other person I konw who users Outlook 2000. Sureley this is more then coincedence?
Have MS released something for Outlook 2000 that makes it not work?

A bad windows update or something? This PC was also running Windows XP?
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casper0Commented:
Or maybe the fact the software is 10 years old and a number of updates (Microsoft or other) may be causing this.
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afflik1923Author Commented:
will update
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afflik1923Author Commented:
Fixed this by upgrading user to Office 2010. Problem solved.
Thanks for input
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