jdana
asked on
Windows 7 laptop prints intermittently to HP 1012 shared by XP workstation
Computer A:
Windows XP SP3
Static private IP 10.2020.50
Sharing an HP 1012 with the rest of the office.
The HP 1012 is configured with port DOT4_001 (Image 1).
Efforts to configure the port produce an error. (Image 2).
Computer A has no problems printing to the HP 1012.
All other XP computers in the office have no problems printing to HP 1012.
Computer B:
Windows 7
Computer does not utilize share. (Driver mismatch).
Instead computer utilizes direct mapping with generic HP PCL 6 drivers and Computer A's IP (10.2020.50) as port number.
Computer B successfully prints to sometimes.
I've been unable to pinpoint what causes the print functionality on Computer B to come and go. Suggestions?
Image1.jpg
Image2.jpg
Windows XP SP3
Static private IP 10.2020.50
Sharing an HP 1012 with the rest of the office.
The HP 1012 is configured with port DOT4_001 (Image 1).
Efforts to configure the port produce an error. (Image 2).
Computer A has no problems printing to the HP 1012.
All other XP computers in the office have no problems printing to HP 1012.
Computer B:
Windows 7
Computer does not utilize share. (Driver mismatch).
Instead computer utilizes direct mapping with generic HP PCL 6 drivers and Computer A's IP (10.2020.50) as port number.
Computer B successfully prints to sometimes.
I've been unable to pinpoint what causes the print functionality on Computer B to come and go. Suggestions?
Image1.jpg
Image2.jpg
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SOLUTION
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ASKER
I failed to specify that the printer mapping on Computer B (the Windows 7 laptop) is using a TCP/IP port (10.20.0.50). I definitely haven't shared from the Windows 7 machine.
"You need the windows 7 driver installed on that printer." I'm not sure what that means.
dufyd,
I'll give the network location thing a shot. Thanks.