Solved

Windows 7 laptop prints intermittently to HP 1012 shared by XP workstation

Posted on 2010-09-08
3
418 Views
Last Modified: 2013-12-15
Computer A:
   Windows XP SP3
   Static private IP 10.2020.50
   Sharing an HP 1012 with the rest of the office.  
   The HP 1012 is configured with port DOT4_001 (Image 1).
   Efforts to configure the port produce an error.  (Image 2).
   Computer A has no problems printing to the HP 1012.
   All other XP computers in the office have no problems printing to HP 1012.
Computer B:
   Windows 7
   Computer does not utilize share.  (Driver mismatch).
   Instead computer utilizes direct mapping with generic HP PCL 6 drivers and Computer A's IP (10.2020.50) as port number.
   Computer B successfully prints to sometimes.
I've been unable to pinpoint what causes the print functionality on Computer B to come and go.  Suggestions?
Image1.jpg
Image2.jpg
0
Comment
Question by:jdana
3 Comments
 
LVL 6

Accepted Solution

by:
Joshua_Peters earned 250 total points
ID: 33631925
You need the windows 7 driver installed on that printer. Point to it as a printer connected to this machine via tcpip port. Don't share from Windows 7 machine then you should be able to print to it.
0
 
LVL 2

Assisted Solution

by:dufyd
dufyd earned 250 total points
ID: 33631938
set the network location to work location, if this is unset it might change every time you connect therefore applying different settings.

go to the connection icon in the bottom right corner and click on it, then click open network sharing center, under the network name it should say what type of network it is you should be able to configure it there.
0
 

Author Comment

by:jdana
ID: 33646570
Joshua,

I failed to specify that the printer mapping on Computer B (the Windows 7 laptop) is using a TCP/IP port (10.20.0.50).  I definitely haven't shared from the Windows 7 machine.  

"You need the windows 7 driver installed on that printer." I'm not sure what that means.  

dufyd,

I'll give the network location thing a shot.  Thanks.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
OfficeMate Freezes on login or does not load after login credentials are input.
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

929 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now