Google Droid Uncredible cannot connect to Exchange server

Hello,
we got one google incredible phone. I can't seem to connect it to exchange server. I doesn't work for a certain user (mailbox). I tired mine and it is working.
I can see that it is hitting the exchange server, but cannot connect.

have you guys seen this before?

thank you
Palmer_AdminAsked:
Who is Participating?
 
Alan HardistyConnect With a Mentor Co-OwnerCommented:
Please check you IIS settings by running through my Exchange 2003 / Activesync article, then run the test and report back any errors not catered for in my article:
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html 
0
 
Alan HardistyCo-OwnerCommented:
What version of Exchange are you using?
Is this the only phone with a problem or is this the first phone trying to connect?
0
 
Palmer_AdminAuthor Commented:
Exchange 2003. I tried to load his mailbox on IPhone same issue. I tried loading my mailbox on iPhone, no problems.

both have Sync Enabled
0
 
Joshua_PetersCommented:
If your current ssl certificate is self signed it will not work with the new 2.2 update from google. You need to update your ssl certificate to one from a Certificate Authority.
0
 
Palmer_AdminAuthor Commented:
thank you
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.