folders all appear as short-cuts on my external backup drive

After searching,i found that the only solution posted is talking about using Hitmanpro.Is there another application  or method i can clear this infection on my external drive without deleting what appears to be folder short-cuts?i have tried to use kaspersky,Eset NOD32 and Microsoft Essentials but all these can not detect any of these malware on my external drive;Any other ideas???
protechzmAsked:
Who is Participating?
 
rockiroadsConnect With a Mentor Commented:
if u can seen them in linux, can you back them up somehow, perhaps try renaming or copying one folder.
Have u tried connecting this to another pc to see if the same issue occurs?
0
 
rockiroadsCommented:
you tried malwarebytes? one of the best antispyware. Remember virus and spyware are two different things but both can be harmful
0
 
Sudeep SharmaConnect With a Mentor Technical DesignerCommented:
What's the issue with HitManPro? You get full functioning 30 days trial of HitManPro then why not use it to get rid of the virus.

After that as suggested by rockiroads try malwarebytes.

32bit
http://dl.surfright.nl/HitmanPro35.exe

64bit
http://dl.surfright.nl/HitmanPro35_x64.exe

http://www.malwarebytes.org/mbam-download.php

Sudeep

0
Improved Protection from Phishing Attacks

WatchGuard DNSWatch reduces malware infections by detecting and blocking malicious DNS requests, improving your ability to protect employees from phishing attacks. Learn more about our newest service included in Total Security Suite today!

 
protechzmAuthor Commented:
its only scanning c:\ drive,cant get it to scan the other drives
0
 
protechzmAuthor Commented:
sorry,i mean hitmanpro
0
 
rockiroadsCommented:
is there a My Computer option (like in explorer) in hitman pro?
You should be able to select other drives also
0
 
protechzmAuthor Commented:
My surprise really is that the is nowhere to select drive options,am using hitmanpro 3.5
0
 
rockiroadsCommented:
I just downloaded it and your right, what a pile of crap lol. no idea but perhaps it scans the disk the exe is on?

do try malwarebytes
0
 
optomaConnect With a Mentor Commented:
Hitmanpro dosn't give that option but it is a good scanner but limited with functions as not a resident AV.

Try Dr Web free version.
Start it up and hit yes to scan.
Then stop the scan(stop button on far middle right.)
Select custom scan and hit the external drive along with your C drive.
Then start scan.

NB>Scan will take a while
http://www.freedrweb.com/cureit/
0
 
Sudeep SharmaTechnical DesignerCommented:
Let try this:

Open HitManPro 3.5 on the First Page on Left hand side corner there is a button named "Settings" click on it. Now on this page you would see "Show 'Scan with Hitman Pro' on files and Folders in Windows Explorer". Just Check that. There should be tick on it.

CLick OK and close the HitManPro.

Now open the external drive from My COmputer. Select all the folders (Ctrl+A) Right Click with Mouse and Select Scan with HitMan Pro.

I hope that would do the trick.

Sudeep
0
 
protechzmAuthor Commented:
just tried malwarebytes,still can remove this virus/trojan or what ever you call it that is showing the folders as short-cuts;Any other ideas???
0
 
optomaCommented:
Try Dr Web
0
 
Sudeep SharmaTechnical DesignerCommented:
Did you try with HitManPro as I suggested above?

Sudeep
0
 
protechzmAuthor Commented:
i tried  hitmanpro,but when i select all the folders in my external drive and select scan with hitmanpro,the folders decline the scan with an error showing an executable file ydhievx.exe and saying "its refering to a shortcut that has been changed or moved,do you want to delete?"
0
 
rockiroadsCommented:
you might need to try some rootkill removal stuff. bear in mind whatever you do, you run the risk of losing your stuff because folders converted to shortcuts might mean data is lost. you can try recovery tools like getdataback or recuva but I don't know the chances of a good recovery.

some rootkill scanners http://www.techsupportalert.com/best-free-rootkit-scanner-remover.htm
0
 
rockiroadsCommented:
reading up, it seems the culprit is buoufo.exe

can you try booting up in safe mode then running malwarebytes or something?
0
 
optomaCommented:
Show hidden files and folders and you will see your proper folders.
Those shortcut folders are put in place by the worm and that file is playing its part in the process
http://www.bleepingcomputer.com/tutorials/tutorial62.html

0
 
protechzmAuthor Commented:
Guys,i have tried all that has been said but to no avail,i tried to open my external drive on a linux box and i could see the folders normally with no short cuts,i also was able to see the other exe files for the same folder,i deleted the exe files then went back to windows to try and open the external drive and guess what!i can not see All folders,i go back to Linux and i can see them,does anyone understand what is going on?or how do i rather get rid of this issue???
0
 
Sudeep SharmaTechnical DesignerCommented:
>>>"its refering to a shortcut that has been changed or moved,do you want to delete?"

You should delete it, I think HitManPro would take care of it.

Sudeep
0
 
protechzmAuthor Commented:
I have decided to award Rockiroads 150 points becuase he gave me  the suggestion to back them up and eventually rename the folders for them to appear in windows,thats done the trick.Advicew to use Hitmanpro did detect a few items,But all in all   the solution to recover them from a linux box was not gotten from any of the responses;
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.